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Third Key Supervisor Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking Team player with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments.

Skills
  • Data entry
  • Certified in 10-key
  • Advanced clerical knowledge
  • Data transcription
  • Collecting information
  • Computer-savvy
  • Order processing
  • Error identification
Experience
06/1988 to 06/1992
Third-Key Supervisor South Shore Health Norwell, MA,
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Participated in meetings to compile notes for distribution to all attendees.
  • Open and Closed store
  • Nightly deposits
  • Employee schedules
10/1992 to 12/2011
Patient Access Coordinator Conway Regional Medical Center Dardanelle, AR,
  • Accessed patient information through variety of office software CPSI applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Scheduled patient appointment and procedures.
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Checked daily reports and verified insurance as needed
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Checked claims for errors with Accureg and corrected issues.
  • Evaluated accuracy and compliance of all documentation and reports.
  • Organized and led monthly personnel meetings with 12 team member.
  • Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
  • Generated invoices, processed payments and prepared deposits and part of financial operations oversight.
  • Collected and processed deductibles and copays for inpatient and outpatient charges using.
  • Verified and entered necessary information such as patient complete name, insurance information and patients orders and scanning patients orders, drivers license and insurance cards into the patient management system.
  • Worked with nurses and other clinical staff to process patients and direct to appropriate departments.
  • Reviewed and approved time cards for processing by payroll department.
  • Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
  • Answering switchboard and transferring call to appropriate department or patient room.
  • Daily deposit for entire hospital
  • Completing paperwork and taking monthly payments for Lifeline customers
12/2011 to 12/2012
Patient Access Supervisor St. Vincent East City, STATE,
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Checked claims for errors, corrected issues and mailed out in a timely manner.
  • Accessed patient information through variety of office software STAR applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Employee scheduling
  • Collecting deductibles and copays for hospital and emergency room physicians.
  • Ran daily reports for errors that needed correcting before claims were submitted to insurance companies.
07/2014 to Current
Office / Carwash Manager Oil Change Specialits City, STATE,
  • Greeted visitors promptly and directed to correct locations.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls.
  • Supervised carwash with 6 employees, consistently cultivating productive and positive work atmosphere.
  • Oversaw training and daily performance of 6 staff.
  • Directed team of 6 carwash staff to meet team needs in fast-paced environment.
  • Handled supply purchases and inventory management for carwash and office operations and equipment maintenance.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Quotes for complete vehicle details and scheduling appointments.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Interviewed, onboarded, developed and oversaw daily activities of 6 carwash personnel.
  • Evaluated and identified ineffective workflow processes to devise and implement solutions which achieved greater productivity and personnel performance.
  • Completed billing, collections and reporting duties on monthly basis.
  • Liaised directly with customers to meet needs and maintain satisfaction.
  • Scheduling Penske reservations. Inspections on Penske trucks, checking in and checking out Penske trucks along with collecting money for the rental.
Education and Training
Expected in 05/2010
Associate of Applied Science: Office Administration/ Health/ Legal
Snead State Community College - Boaz, AL
GPA:
Certifications

Certified Patient Account Representative (CPAR)

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Snead State Community College
Job Titles Held:
  • Third-Key Supervisor
  • Patient Access Coordinator
  • Patient Access Supervisor
  • Office / Carwash Manager
Degrees
  • Associate of Applied Science