Third Key Supervisor Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Hardworking Team player with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments.

  • Data entry
  • Certified in 10-key
  • Advanced clerical knowledge
  • Data transcription
  • Collecting information
  • Computer-savvy
  • Order processing
  • Error identification
06/1988 to 06/1992
Third-Key Supervisor South Shore Health Norwell, MA,
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Participated in meetings to compile notes for distribution to all attendees.
  • Open and Closed store
  • Nightly deposits
  • Employee schedules
10/1992 to 12/2011
Patient Access Coordinator Conway Regional Medical Center Dardanelle, AR,
  • Accessed patient information through variety of office software CPSI applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Scheduled patient appointment and procedures.
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Checked daily reports and verified insurance as needed
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Checked claims for errors with Accureg and corrected issues.
  • Evaluated accuracy and compliance of all documentation and reports.
  • Organized and led monthly personnel meetings with 12 team member.
  • Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
  • Generated invoices, processed payments and prepared deposits and part of financial operations oversight.
  • Collected and processed deductibles and copays for inpatient and outpatient charges using.
  • Verified and entered necessary information such as patient complete name, insurance information and patients orders and scanning patients orders, drivers license and insurance cards into the patient management system.
  • Worked with nurses and other clinical staff to process patients and direct to appropriate departments.
  • Reviewed and approved time cards for processing by payroll department.
  • Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
  • Answering switchboard and transferring call to appropriate department or patient room.
  • Daily deposit for entire hospital
  • Completing paperwork and taking monthly payments for Lifeline customers
12/2011 to 12/2012
Patient Access Supervisor St. Vincent East City, STATE,
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Checked claims for errors, corrected issues and mailed out in a timely manner.
  • Accessed patient information through variety of office software STAR applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Employee scheduling
  • Collecting deductibles and copays for hospital and emergency room physicians.
  • Ran daily reports for errors that needed correcting before claims were submitted to insurance companies.
07/2014 to Current
Office / Carwash Manager Oil Change Specialits City, STATE,
  • Greeted visitors promptly and directed to correct locations.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls.
  • Supervised carwash with 6 employees, consistently cultivating productive and positive work atmosphere.
  • Oversaw training and daily performance of 6 staff.
  • Directed team of 6 carwash staff to meet team needs in fast-paced environment.
  • Handled supply purchases and inventory management for carwash and office operations and equipment maintenance.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Quotes for complete vehicle details and scheduling appointments.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Interviewed, onboarded, developed and oversaw daily activities of 6 carwash personnel.
  • Evaluated and identified ineffective workflow processes to devise and implement solutions which achieved greater productivity and personnel performance.
  • Completed billing, collections and reporting duties on monthly basis.
  • Liaised directly with customers to meet needs and maintain satisfaction.
  • Scheduling Penske reservations. Inspections on Penske trucks, checking in and checking out Penske trucks along with collecting money for the rental.
Education and Training
Expected in 05/2010
Associate of Applied Science: Office Administration/ Health/ Legal
Snead State Community College - Boaz, AL

Certified Patient Account Representative (CPAR)

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Snead State Community College
Job Titles Held:
  • Third-Key Supervisor
  • Patient Access Coordinator
  • Patient Access Supervisor
  • Office / Carwash Manager
  • Associate of Applied Science