(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Career Overview
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Indiana University, Kelley School of Business Bloomington, IN Expected in May 2014 Master of Science : Information Systems - GPA : Information Systems 3.88 / 4.00 Awarded graduate assistantship for the top 10% of the admitted class based on merit
Indiana University, Kelley School of Business Bloomington, IN Expected in May 2013 Bachelor of Science : Business Marketing, Information and Process Management - GPA : Business 3.86 / 4.00 Marketing, Information and Process Management Business Honors Program, Beta Gamma Sigma International Honor Society, Hutton Honors
Adaptability Problem Solving Project Management Requirement Analysis BPMN Data Analytics Data Visualization Excel Advanced User Programming
Work Experience
Rivian - Technology Advisory Staff Consultant
Albany, NY, 09/2014 - 05/2016
  • Identified multiple data discrepancies root causes via data quality analysis and recommended remediation solutions Designed and built automated control reports on client's key operation processes in MS Excel and Access, and led staffs and seniors on periodic reporting Built regression models in SAS to segment customers and maximize the return on investment for a mailing campaign Created and migrated various reports and dashboards on transaction data to identify key trends for executive management with Teradata Enterprise Data Warehouse and QlikView Web Application Support Coordinated with developers across the globe to plan, test, implement and support revision releases for a Java based case management web application Provided business users assistance, walkthrough trainings and support documentation, and responded to users' requests including data entry, access issues, and interface troubleshooting Automated the procedure encoding process in MS Excel with formulas and VBA to easily generate SQL queries to write the procedures into the database.
Jabil Circuit - Cyber Risk Analyst
Memphis, TN, 01/2014 - 05/2014
  • Evaluated a local government agency's current IT policies in alignment with the 2014 NIST framework and identified potential areas of improvement.
  • Recommended the implementation of appropriate security controls to minimize potential damages from future security breaches.
Duke Energy Inter-University Case Competition - Project Manager
City, STATE, 10/2012 - 04/2013
  • Led a team of four to develop a consumer orientated mobile strategy optimizing the implementation of the Green Button Initiatives and won 1st place among nine competing collegiate teams.
  • Developed business requirements and modeled business processes for a mobile app that enabled a Zigbee Network at 30% lower cost of competitors'.
agency, business processes, case management, client, data entry, Data Visualization, Data Warehouse, database, documentation, executive management, Java, local government, mailing, Access, MS Excel, Excel, Enterprise, Network, policies, Problem Solving, processes, Programming, Project Management, quality, reporting, Requirement, SAS, SQL, strategy, Teradata, troubleshooting, VBA

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School Attended

  • Indiana University, Kelley School of Business
  • Indiana University, Kelley School of Business

Job Titles Held:

  • Technology Advisory Staff Consultant
  • Cyber Risk Analyst
  • Project Manager


  • Master of Science
  • Bachelor of Science

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