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Technical Test Lead Resume Example

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TECHNICAL TEST LEAD
Career Overview

Detail-oriented SeniorTechnical Quality Analyst with extensive experience in full system development life cycle implementation in a variety of projects.

Extensive experience in Performing GUI functionality, compatibility, reliability, exploratory/ad hoc, regression, usability testing, bug tracking and documentation.


Professional Experience in effective Test Case Designing, Preparation with Outstanding ability to identify test scenarios based on Requirement Specifications.


Proficient in executing Test Cases to validate the application functionality against the requirements with a proved ability to test to find bugs that are missed by most.


Innovative problem solver with hands on testing experience and ability to see both the business and technical sides of the problem.


Qualifications include 7+ years of QA software testing and user-acceptance testing experience using HP ALM, Rational Clear Quest.


Extensive hands on experience in Technology, Telecommunications, Retail and Utilities domains testing products/applications developed using (Oracle, SQL Server), Web Technologies (Microsoft.net, Java and J2EE)using waterfall/Agile testing methodologies.


Basic knowledge on QTP


Knowledge of SAP BASIS, Security and Utilities


Proved liaison and partnership skills to effectively meet customer expectations along with accomplished communication, negotiation and problem resolution skills.


Experience in mentoring, leadership and coordinator roles in execution of QA and testing strategies/plans throughout the SDLC with reputed corporations in the United States.


Technical Skills

Operating Systems: UNIX, Mainframe, Windows 7, Windows 8, Windows NT 4.0, Windows Vista, Windows XP.

Programming Language : SQL

Software: HP ALM Quality Center, Rational Clear Quest Test Manager, Oracle Reports, Business Objects Reports, Oracle, T.O.A.D (Oracle Tool), Putty, Microsoft Office Suite, Lotus, Internet Explorer, VPN and Remedy.

Qualifications
  • Strong analytical skills
  • Excellent problem solving skills
  • Software Testing,
  • Business Impact Analysis
  • Process Improvements,
  • Problem Analysis and Resolution, Process Improvements,
  • Product Life Cycle Management, Product
  • Project Quality Control
Technical Skills
Skills Experience Total Years Last Used
HP ALM Quality Center Expert 7 Present
Accomplishments

Quality Assurance

  • Trained new hires in process and procedures ensuring quick understanding of the SDLC process and timely delivery of error free deliverables within required time lines reducing call to the help desk by about 45%.
Work Experience
Tech Mahindra AT&T April 2012 to Current Technical Test Lead
Atlanta, Georgia
  • Develop, document and maintain test strategies, test plans, test cases, defect summary, test results summary and other test artifacts and deliverables.
  • Execute and evaluate manual test cases and report test results.
  • Document and manage priority and status of software defects, using HP Quality Center.
  • Ensure validated deliverables meet functional design specifications
  • Ensure user acceptance testing or third party (vendor) testing
  • Review software documentation (workflows, requirements) to ensure technical accuracy, compliance, and completeness to mitigate risks.
  • Collaborated closely with business owners and IT staff to ensure project objectives are met.
  • Shared knowledge by effectively documenting processes and cross training other QA Analysts.
  • Maintained expert level of knowledge within specific web applications Mobile Application testing on iOS and Windows 8 devices.
  • Lead testing efforts for onsite and offshore QA resources
  • Performed Back-end tests using Putty and TOAD to validate results.
TAF Orphanage and Vocational Center May 2009 to January 2012 Executive Director
Lagos, Nigeria
  • Worked with the State Department to accept children into the home and ensured that the home was in compliance with State laws.
  • Managed the staff which included social workers, administrative officers, caregivers, security personnel and volunteers.
  • Interviewed prospective adopters for screening to guard against child trafficking.
  • Prepared financial, children and staff reports for the board of trustees.
  • Organized and attended board of trustees meetings for the home.
  • Ran a thrift store to sub vent the income of the home.
  • Organized fund raisers for the home and sourced for funding from corporate bodies.
  • Completed the vocational center training computer lab, hair dressing and barbing salons as part of the community assistance project with the assistance of corporate bodies.
AT&T April 2006 to March 2009 Senior QC Test Analyst
Alpharetta, GA
  • Read, Approved and/or rejected business requirements for new enhancements and attended requirements reviews.
  • Created Test Data, Test Plan and test cases from business requirements.
  • Scheduled, organized and attended walk through meetings with development teams, business analysts and all stakeholders.
  • Uploaded and executed test scenarios in software testing tools: In-house Tools, Mercury Test Director, and Rational Clear Quest Test Manager allowing for traceability of test results, defects and requirements.
  • Executed Sanity; Smoke; functional; regression; User Acceptance; and End to End testing.
  • Entered defects in the tracking system and followed through to resolution.
  • Attended post testing meetings to ensure total coverage of requirements.
  • Assisted in training of new test Analysts.
  • Acted as team lead and contact for the team with development and stake holders.
AT&T April 2000 to March 2006 Senior Technical Analyst
Alpharetta, GA

•Provide technical support to customers on telephone, email and through tickets

•Analyzed and troubleshot software and hardware issues

•Helped customers identify and resolve issues pertaining to dial up /VPN configuration, ip configuration, and domain registration

•Provided technical support for Windows and domain password reset.

•Responded to queries pertinent to sales transactions and end of day register closing and missed or incomplete transactions details.

•Created help desk documentation with step by step instructions on problem resolving techniques.

•Sent tickets to appropriate departments utilizing ticket tracking system

•Installed software, anti viruses and patches.

• Maintained documentation of processes and tickets.
Education and Training
Detol Technical College MCSE - Microsoft Certified Systems Engineer Atlanta, GA

Professional Development
University of Lagos Masters: International Law and Diplomacy Lagos, Nigeria
Georgia Perimeter College Certified Tester Professional Atlanta, GA

Professional Development, Continuing Education
University of Ibadan BA: Honors English Ibadan, Nigeria
Skills

HP ALM Quality center, QA, Test Cases, Use Cases, Test Strategy, Test Plan, Bug tracking, Software documentation, software testing, Test Director, TOAD, validation, web applications

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Resume Overview

Companies Worked For:

  • Tech Mahindra AT&T
  • TAF Orphanage and Vocational Center
  • AT&T

School Attended

  • Detol Technical College
  • University of Lagos
  • Georgia Perimeter College
  • University of Ibadan

Job Titles Held:

  • Technical Test Lead
  • Executive Director
  • Senior QC Test Analyst
  • Senior Technical Analyst

Degrees

  • MCSE - Microsoft Certified Systems Engineer
    Masters : International Law and Diplomacy
    Certified Tester Professional
    BA : Honors English

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