Experienced Computer Systems Analyst with diverse industry experience in banking, healthcare, insurance and government. Professional expertise includes systems applications, disaster recovery planning and information protection analysis. Having more than 14 years of IT experience in Web based Software Testing, Software Configuration management, Build & Release Management and GIS base map conversion activities.
Domain: Property and Casualty P&C insurance, Life insurance, Banking. Experienced in using domain specific tool such as InsPro , Guidewire. 4 years at USA client location on lead activities like, understanding the business requirements, preparing test plans, test strategy, decide and implement test methodologies, onshore coordination, planning and allocating offshore activities, conduct DP meeting, Triaging, Tracking and monitoring defects, follow-up with development team till defect closure, scheduling test delivery. Worked as Offshore Test Lead for 15 resources, reporting directly to Client Test Manager. Experienced in conducting weekly status meeting with customer and update team members with the requirements. Actively involved in Test Estimation, Review, Test Execution, Defect Management, Metrics preparation like Effort Variance, Schedule Variance, Defect Detection Index, Review Effectiveness, Productivity, Defect Density (DD), Average Defect Age (ADA), Defect Removal Efficiency (DRE), Defect Prevention effort (DPE), Etc. Excellent capability to explore, learn and understand newer business domains and technologies. Good Working knowledge in Test Automation through QTP and Selenium and defect management through QC. Good functional knowledge and testing experience in Insurance and Health-care Services Industry. Experienced in Test Cases creation, Test Designing, Test Analysis, creation of Test data. Experience in different types/levels of testing (Functional Testing, Database Testing, System Testing, Regression Testing, Smoke Testing, compatibility Testing, Black box testing) Experienced in Object Oriented languages such as JAVA. Experienced in JAVA Scripting, VB Scripting, Ant Scripting. Experienced in writing regular expressions. Knowledge on HTML, XML, CSS, CGI Web Development.
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Skills | Experience | Total Years | Last Used | |||
---|---|---|---|---|---|---|
Project Management | Experienced | 4 | Present | |||
Resource Management | Experienced | 5 | Present | |||
Business requirements analysis | Experienced | 5 | Present | |||
Test Planning and Designing | Expert | 8 | Present | |||
Test Scripting and Execution | Expert | 9 | Present | |||
Offshore Onshore coordination | Expert | 5 | Present | |||
Test Management through QC | Expert | 7 | Present | |||
Triaging, Defect Tracking monitoring and control | Expert | 7 | Present | |||
Test Automation Selenium | Experienced | 2 | 2015 | |||
Test Automation QTP | Experienced | 1 | 2013 | |||
Release Management | Expert | 4 | 2010 | |||
Configuration Management | Experienced | 3 | 2010 | |||
Automated Build Process | Experienced | 1 | 2010 |
Requirements Analysis
Leadership
Quality Assurance
Project Management
Client : Inspro Technologies Inc
Brief description of the project:
InsPro Technologies is an IT product company involved in building very comprehensive, flexible and innovative insurance management solutions in the Insurance industry. InsPro Technologies founded in 1986 and headquarters in Pennsylvania.
InsPro has developed a suite of applications, called InsPro Enterprise solution, which supports Group & Individual Life, Long Term, Health, Annuities and Hybrid products on a single, web-based platform.
InsPro serves some of the US's leading carriers, including five of the Top Ten insurers on the Fortune 500, as well as affinity organizations and third-party administrators.
Modules:
InsPro workbench Testing for Prudential
Responsible for:
Soft Skills:
Client : Synchrony Bank
Brief description of the project: The Client Server applications have been designed for the Synchrony Bank, where the authorities can create the new customer after the verification of the SSN and Zip code by the 3rd party EFunds.
A customer can open the various types of Accounts as Basic Checking, Money Market, High Yield Saving, Certificate Deposits, IRA CD, and IRA MMA via WebCSR. CSR can log in to the web application and view the Account History and modify the details as per the customer requirement as Stop the payment, Schedule the payment, Restriction...etc. Web client is for Bank customer's online access. Bank Customers can view & maintain their accounts. Using PD-Teller, Teller will post financial transactions.
Responsible for:
Soft Skills:
Client: MetLife Inc.
Project : A&H PME – Image & Workflow
MetLife Inc. is one of the leading insurance providing organizations. The company operates through its affiliates and subsidiaries as a provider of insurance and other financial services to individual and institutional customers. MetLife and its franchises serve approximately 12 million individuals in various companies across the United States. It also serves various institutions with approximately 33 million members. MetLife is organized into six major business segments viz. Individual, Institutional (Group), Reinsurance, Auto & Home, Asset Management and International.
Responsible for:
Project: Enterprise Loss Reporting, Activity Management
Brief description of the project:
Enterprise Loss Reporting is a business strategy aimed at understanding & anticipating current & future needs of customer.
This is a web-based application and it is divided into various components. It includes client management, contact management and customer management systems.
Activity Management is an enterprise tool. It's used by agents as well as other areas, like Customer Response Center, Quote and Bind, Bank Response Center, Claims, and others.
These areas can access Activity Management to view existing activities for specific customer or update the same, and create new ones
Responsible for:
Project:
Enterprise Claim Systems , Enterprise Applications Help & Training
Brief description of the project:
The client is a leading insurance company in the US engaged mainly in Auto, Fire and Life Insurance.
This assignment was consist of multiple projects in Claims systems area to build the base product for the new claim system, which has started with building the core Enterprise Claims systems and further enhanced with several out of box functionalities like Help and Training.
The system migrated from VB base to JAVA based application.
The main intension of this new claims system to facilitate the claims processing professionals with a tool which can handle the claims effectively and efficiently according to it's merits.
Responsible for:
Project: Enterprise Customer Relationship Management testing and validation
Brief description of the project:
This system is a business strategy aimed at understanding & anticipating current & future needs of customer. This is a web-based application includes client management, contact management and customer management.
Responsibilities:
Project: GDR - Nature Conservancy Area Sonoma
Brief description of the project:
Parcel mapping & street networking projects for the customer who works in telecommunication. Basically the customer needed roads network to place telephone cables.
The project involves cities like Kensington, Breckenridge, and Summit County. Deliverables are drawing files in DWG format with database in required format
Responsibilities:
Project:Lehigh County Tax Parcel Mapping
Client : BAE systems ADR.
Brief description of the project:
Paper maps scanned and Images registered using mapindex as reference. Registered maps used for heads-up digitization in AutoCAD to create vector data with appropriate layer structure.
Data cleanup is required after mosaic to ensure proper migration to the various GIS platforms.
Responsibilities:
ISTQB - CTFL (Feb 2014)
PMI member since 2015
Completed iGate internal Insurance L1 and L2 Certification, thorough knowledge of P&C insurance system
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