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Tech Sales Supervisor Resume Example

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TECH SALES SUPERVISOR
Summary

Confident Sales Supervisor displaying enthusiasm and commitment to leading by example. Highly effective at delivering positive and constructive feedback in fast-paced business settings. Offering talents in [Technical troubleshooting] and [sales technique].

Hardworking and reliable technician with strong ability in multi-tasking and troubleshooting. Offering time management, networking and creative thinking. Highly organized, proactive and punctual with team-oriented mentality.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Consultative sales techniques
  • MobiTech Systems Route Sales Trakker proficiency
  • Persuasive sales techniques
  • Sales methods and techniques
  • Sales techniques knowledge
  • Helpdesk technical assistance
  • Technical support services
  • Technical data reporting
  • Sales and profits maximization
  • Supervising technicians
  • Technical solutions development
  • Technical document reading
  • Sales follow-up
  • Technique improvements
  • Sales reporting
  • Emerging technologies research
  • Community outreach techniques
  • New technology innovation
  • Knowledge of safety techniques
  • Sales closing
  • Consulting supervisors
  • Technical and diagnostic support
  • Technical specification updates
  • Memorization techniques
  • Understanding of technology
  • Supervisory role background
  • Technology-based strategies
  • Art styles and techniques
Experience
04/2019 - CurrentStaplesBeaufort, WI
Tech Sales Supervisor
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Provided customers with recommendations to promote brand effectiveness and product benefits.
  • Cross-sold additional products and services to purchasing customers.
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Strengthened branding initiatives by coordinating annual events to maximize outreach.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Ensured effective customer communication to maintain customer satisfaction and loyalty.
  • Created and implemented store displays, promoting sales and growth.
  • Introduced customers to new offerings and updated accounts.
  • Networked to build client base and promote products to new and existing clients.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Collaborated with customers after sales to identify and resolve service, account or technical product issues.
  • Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
  • Negotiated and closed deals with minimal oversight.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Answered customers' questions and addressed problems andcomplaints in person and via phone.
08/2015 - 06/2016StaplesBeaufort, WI
Tech Sales Associate
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Assisted Managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers.
09/2014 - 08/2015McDonald'sBeaufort, WI
Cashier
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
Education and Training
06/2017Winter Park, FL
Associate of Science in Recording Arts TechnologyFull Sail University
Expected in 11/2020Winter Park, FL
Bachelor of Science in Audio ProductionFull Sail University
Additional Information
  • Led school group in Business Professionals of America to win State in web design, getting accepting to Nationals in Senior year of high school.
  • Was Second Lieutenant Officer in JROTC in High School, showing capabilities in leadership roles, often put in charge of guiding lower rank students.
  • Part of extra curricular activities, such as French Honors and club president, showing initiative in taking more responsibility, and leadership roles.
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Resume Overview

Companies Worked For:

  • Staples
  • McDonald's

School Attended

  • Full Sail University

Job Titles Held:

  • Tech Sales Supervisor
  • Tech Sales Associate
  • Cashier

Degrees

  • Associate of Science in Recording Arts Technology
    Bachelor of Science in Audio Production

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