, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude, with the willingness to take on added responsibilities to meet team goals. A reliable employee seeking a leadership position, offering excellent communication and good judgment. Also a collaborative leader with a dedication to partnering and working alongside coworkers to promote an engaged, empowering work culture and community. I have documented strengths in building and maintaining relationships with a diverse range of peers in dynamic, fast-paced settings.
Skills
Dependable and Cooperative
Employee Training and Supervision
Cleaning and Sanitizing
Teamwork and Collaboration
Customer Relations
Verbal and Written Communication
Customer Service
Adaptability and Flexibility
Time Management and Prioritization
Attention to Detail
Multitasking and Organization
Documentation and Recordkeeping
Critical Thinking
Handling Complaints
Health and Safety Compliance
Problem Solving
Resolving Complaints
Decision Making
Team Leadership
Experience
11/2020 to 06/2021Team Lead Sales AssociateFive Below Inc | City, STATE,
Provided exceptional customer service to foster client loyalty and satisfaction.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked the store system for merchandise online.
Answered customer questions regarding sizing, accessories, and proper care for merchandise.
Prepared merchandise for the sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Maintained customer satisfaction with quick and professional handling of product returns.
Processed product returns and assisted customers with other selections.
Achieved perfect attendance and on-time record.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Maintained records related to sales, returns, and inventory availability.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Maintained clean sales floor and straightened and faced merchandise.
Stocked merchandise, clearly labeled items, and arranged according to size or color.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Organized store merchandise racks and displays to promote and maintain visuJessica appealing environments.
Answered questions about store policies and addressed customer concerns.
Used POS system to process sales, returns, online orders, and gift card activations.
Balanced and organized cash register by handling cash, and counting change.
Issued receipts and processed refunds, credits, or exchanges.
Folded and arranged merchandise in attractive displays to drive sales.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Supported efficient and timely replenishment of sales floor merchandise.
Spoke to customers in a friendly language to increase loyalty and establish relationships.
Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns.
Tracked down hard-to-find merchandise throughout the store.
08/2018 to CurrentCashier/Front End WorkerPrice Chopper Golub Corporation | City, STATE,
Clean and maintain the register's conveyor belt.
Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
Demonstrate respect, friendliness, and willingness to help wherever needed.
Carry out day-day-day duties accurately and efficiently.
Work flexible hours; night, weekend, and holiday shifts.
Maintain energy and enthusiasm in a fast-paced environment.
Offer friendly and efficient service to customers, handle challenging situations with ease.
Develop and maintain courteous and effective working relationships.
Maintained excellent attendance record, consistently arriving to work on time.
Operate the cash register for cash, check, and credit card transactions with excellent accuracy levels.
Help customers complete purchases, locate items and join reward programs.
Restock and organize merchandise in front lanes.
Work closely with shift manager to solve problems and handle customer concerns.
Replenish sales floor merchandise and organize shelves, racks, and bins for optimal appearance.
Mentored new team members on POS system operation, customer service strategies, and sales goals.
Complete inventory counts and order merchandise.
Maintain current knowledge of store promotions and highlight sales to customers.
Use the POS system to enter orders, process payments, and issue receipts.
Monitor self-checkout systems and provide assistance or intervention where required.
05/2021 to CurrentCashier/Server/Short Order Cook/Busser/Deli Counter ClerkMarlucas Inc. | City, STATE,
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Mentored new team members on POS system operation, customer service strategies, and sales goals.
Reviewed weekly sales and monitored price changes.
Operated cash register to record transactions accurately and efficiently.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep the dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Replenished food items, paper products, and canned goods to keep the pantry well-stocked during busy periods.
Noted special patron requests and followed up with the kitchen to confirm delivery.
Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
Answered customers' questions, recommended items, and recorded order information.
Inspected dishes and utensils for cleanliness.
Prepared food breakfast food items according to the recipe to drive quality and consistency.
Kept kitchen up to code for health and safety inspections.
Prepared meals with special accommodations for those with allergies.
Changed and sanitized cutting boards, the benches, and other surfaces between tasks to avoid cross-contamination.
Planned order execution to simultaneously deliver items ordered together.
Restocked stations and supplies during slower periods between rushes.
Cleaned food preparation equipment, work areas, and counters or tables.
Grilled, cooked, and fried foods such as french fries, eggs, and pancakes.
Transported dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Worked well in diverse team settings by partnering with others to complete tasks.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Set up advertising signs and displays on shelves, counters, and tables.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Opened new inventory and rotated stock by dates to maintain freshness.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Listened carefully to customer instructions and prepared orders according to those preferences.
Learned other teammates' work tasks to train as a backup.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Education and Training
Expected in 05/2025Bachelor of Science | Criminal JusticeLincoln University, Lincoln University, PAGPA:
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School Attended
Lincoln University
Job Titles Held:
Team Lead Sales Associate
Cashier/Front End Worker
Cashier/Server/Short Order Cook/Busser/Deli Counter Clerk
