Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude, with the willingness to take on added responsibilities to meet team goals. A reliable employee seeking a leadership position, offering excellent communication and good judgment. Also a collaborative leader with a dedication to partnering and working alongside coworkers to promote an engaged, empowering work culture and community. I have documented strengths in building and maintaining relationships with a diverse range of peers in dynamic, fast-paced settings.

  • Dependable and Cooperative
  • Employee Training and Supervision
  • Cleaning and Sanitizing
  • Teamwork and Collaboration
  • Customer Relations
  • Verbal and Written Communication
  • Customer Service
  • Adaptability and Flexibility
  • Time Management and Prioritization
  • Attention to Detail
  • Multitasking and Organization
  • Documentation and Recordkeeping
  • Critical Thinking
  • Handling Complaints
  • Health and Safety Compliance
  • Problem Solving
  • Resolving Complaints
  • Decision Making
  • Team Leadership
11/2020 to 06/2021 Team Lead Sales Associate Five Below Inc | City, STATE,
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked the store system for merchandise online.
  • Answered customer questions regarding sizing, accessories, and proper care for merchandise.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns, and inventory availability.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visuJessica appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, and counting change.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Spoke to customers in a friendly language to increase loyalty and establish relationships.
  • Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns.
  • Tracked down hard-to-find merchandise throughout the store.
08/2018 to Current Cashier/Front End Worker Price Chopper Golub Corporation | City, STATE,
  • Clean and maintain the register's conveyor belt.
  • Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
  • Demonstrate respect, friendliness, and willingness to help wherever needed.
  • Carry out day-day-day duties accurately and efficiently.
  • Work flexible hours; night, weekend, and holiday shifts.
  • Maintain energy and enthusiasm in a fast-paced environment.
  • Offer friendly and efficient service to customers, handle challenging situations with ease.
  • Develop and maintain courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Operate the cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Help customers complete purchases, locate items and join reward programs.
  • Restock and organize merchandise in front lanes.
  • Work closely with shift manager to solve problems and handle customer concerns.
  • Replenish sales floor merchandise and organize shelves, racks, and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Complete inventory counts and order merchandise.
  • Maintain current knowledge of store promotions and highlight sales to customers.
  • Use the POS system to enter orders, process payments, and issue receipts.
  • Monitor self-checkout systems and provide assistance or intervention where required.
05/2021 to Current Cashier/Server/Short Order Cook/Busser/Deli Counter Clerk Marlucas Inc. | City, STATE,
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Reviewed weekly sales and monitored price changes.
  • Operated cash register to record transactions accurately and efficiently.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Replenished food items, paper products, and canned goods to keep the pantry well-stocked during busy periods.
  • Noted special patron requests and followed up with the kitchen to confirm delivery.
  • Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
  • Answered customers' questions, recommended items, and recorded order information.
  • Inspected dishes and utensils for cleanliness.
  • Prepared food breakfast food items according to the recipe to drive quality and consistency.
  • Kept kitchen up to code for health and safety inspections.
  • Prepared meals with special accommodations for those with allergies.
  • Changed and sanitized cutting boards, the benches, and other surfaces between tasks to avoid cross-contamination.
  • Planned order execution to simultaneously deliver items ordered together.
  • Restocked stations and supplies during slower periods between rushes.
  • Cleaned food preparation equipment, work areas, and counters or tables.
  • Grilled, cooked, and fried foods such as french fries, eggs, and pancakes.
  • Transported dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Set up advertising signs and displays on shelves, counters, and tables.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Learned other teammates' work tasks to train as a backup.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Education and Training
Expected in 05/2025 Bachelor of Science | Criminal Justice Lincoln University, Lincoln University, PA GPA:
  • Pre-Alumni Council Member
  • Lions Liberated Leadership Scholarship Recipient
  • Official Day Camp Counselor Starting 05/26/2022

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School Attended

  • Lincoln University

Job Titles Held:

  • Team Lead Sales Associate
  • Cashier/Front End Worker
  • Cashier/Server/Short Order Cook/Busser/Deli Counter Clerk


  • Bachelor of Science

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