Shopper resume example

● Managed patient relations and customer service through daily communication and interaction

● Evaluated patients insurance and verified if active and proceeded to input patients information into the system

● Took copayments and compiled daily financial records.

● Reviewed and corrected claim errors to facilitate smooth processing.

● Educated patients on medicine and at-home healthcare tools.

● Explained plans for treatment and payment options.

● Assisted patients in filling out check-in and payment paperwork.

● Maintained excellent attendance record, consistently arriving to work on time.

● Prepared a variety of different written communications, reports, and documents to ensure smooth operations.

● Proved successful working within tight deadlines and a fast-paced atmosphere.

● Used Microsoft Word and other software tools to create documents and other communications.

● Resolved conflicts and negotiated mutually beneficial agreements between parties.

● Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe working environment.

● Balanced deposits and credit card payments each day.

● Poured and prepared mixed drinks for over 100 customers daily and created new libations drawing in clientele.

● Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

● Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.

● Kept alcoholic beverages well-stocked and organized to meet expected demands.

● Upsold menu items to customers, driving up per sale revenues and maximizing profits.

● Set up bar for operation, obtained cash bank and stocked service bar.

● Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

● Set up glassware, liquor and other necessary supplies for special events.

● Managed accurate register and produced daily sales reports backing up inventory usage numbers.

● Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

● Upsold daily specials and beverage promotions to exceed daily sales goals.

● Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.

● Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.

● Maintained secure cash drawers, promptly resolving discrepancies for accuracy.

● Took customer orders and capitalized on opportunities to sell special beverage and food options.

● Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.

● Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.

● Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.

● Developed and actualized customer service initiatives to decrease wait times.

● Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

● Informed customers about special promotions and provided detailed information for various products.

● Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.

● Energized and motivated in performing sales floor activities including merchandising and selling.

● Evaluated account and service histories to identify trends, using data to mitigate future issues.

● Demonstrated items to customers and created customer awareness, interest and sales.

● Conferred with customers about concerns with products or services to resolve problems and drive sales.

● Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

● Improved customer satisfaction ratings by addressing issues and fostering timely resolution.