, , 100 Montgomery St. 10th Floor Home: (555) 432-1000 - Cell: - resumesample@example.com - - WWW: - Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
- Accurate money handling
- Sales proficiency
- Lift up to 70 pounds
- Online ordering familiarity
- Customer Relations
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- Flexible and Adaptable
- Maintenance and Repair
- Till counting
- Store opening and closing
- Guest seating arrangements
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06/2019 to Current Shopper Wegmans Food Markets – Upper Marlboro, MD,
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Demonstrated speed and accuracy in order item selection.
- Observed store safety regulations while engaged in product fulfillment activities.
- Worked productively with customers to meet order requirements and service expectations.
- Kept vehicle clean and neat to offer professional impression to every customer.
- Retrieved customer's order after payment, and assisted with transport to vehicle.
- Maximized efficiency by scanning items quickly and completing as many as [Number] orders per hour
11/2020 to 03/2021 Delivery Driver Furnituremart Usa – Pierre, SD,
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Completed routine maintenance on truck to keep in working order.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Updated routes based on weather and road conditions in real time to decrease delivery times by 10%
11/2009 to 11/2020 Food Service Manager Wicomico County Public Schools – Salisbury, MD,
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set schedules for 5 staff by planning and designating shifts and hours.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Reviewed and approved employee schedules and timesheets.
- Maximized quality assurance by completing frequent line checks.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
02/2005 to 09/2009 Delivery Driver Furnituremart Usa – Shakopee, MN,
- Completed on-time deliveries by choosing best and most efficient routes.
- Safely operated heavy lifting equipment such as fork trucks and cranes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Loaded and unloaded 80 delivery vans per shift.
- Managed efficient unloading of freight, inspected merchandise and documented customer concerns for supervisor.
- Refilled truck after completing deliveries to return in ready-to-use condition.
Expected in 05/1991 High School Diploma:
West Roxbury High - West Roxbury, MA,
GPA:
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