Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Skills
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Work History
06/2019 to Current
Shopper Wegmans Food Markets – Upper Marlboro, MD,
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Demonstrated speed and accuracy in order item selection.
- Observed store safety regulations while engaged in product fulfillment activities.
- Worked productively with customers to meet order requirements and service expectations.
- Kept vehicle clean and neat to offer professional impression to every customer.
- Retrieved customer's order after payment, and assisted with transport to vehicle.
- Maximized efficiency by scanning items quickly and completing as many as [Number] orders per hour
11/2020 to 03/2021
Delivery Driver Furnituremart Usa – Pierre, SD,
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Completed routine maintenance on truck to keep in working order.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Updated routes based on weather and road conditions in real time to decrease delivery times by 10%
11/2009 to 11/2020
Food Service Manager Wicomico County Public Schools – Salisbury, MD,
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set schedules for 5 staff by planning and designating shifts and hours.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Reviewed and approved employee schedules and timesheets.
- Maximized quality assurance by completing frequent line checks.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
02/2005 to 09/2009
Delivery Driver Furnituremart Usa – Shakopee, MN,
- Completed on-time deliveries by choosing best and most efficient routes.
- Safely operated heavy lifting equipment such as fork trucks and cranes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Loaded and unloaded 80 delivery vans per shift.
- Managed efficient unloading of freight, inspected merchandise and documented customer concerns for supervisor.
- Refilled truck after completing deliveries to return in ready-to-use condition.
Education
Expected in 05/1991
High School Diploma:
West Roxbury High - West Roxbury, MA,
West Roxbury High - West Roxbury, MA,
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Resume Overview
School Attended
- West Roxbury High
Job Titles Held:
- Shopper
- Delivery Driver
- Food Service Manager
- Delivery Driver
Degrees
- High School Diploma
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