senior sales advisor resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Customer-oriented sales professional with 15+ years of experience building relationships, cultivating partnerships, and growing profit channels. A strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Skills
ProFienect for Adobe Suite
A strong understanding of Quickbooks premier desktop and Quickbooks online with payroll
Expertise in Microsoft suites
Account management
Financial oversight
Product Expertise
Strategic sales
Brand development and marketing
Customer care
Mentoring and training
Client relationship management
Meeting and exceeding sales goals
Contract negotiation
Opening and closing procedures
Processing payments
Merchandising proficiency
Staff training and motivation
Team member motivation
Effective customer upselling
Outstanding Customer service and problem solving skills
Extremely loyal and trustworthy
Experience
01/2022 to 01/2023Senior Sales AdvisorFiserv, Inc. | Indianapolis, IN,
Cultivated solid professional relationships with suppliers and key clients to drive long-term business development.
I responded to questions from potential customers via email and telephone.
Managed sales negotiations and financing options.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Educated customers about sales processes, warranty requirements, and service standards.
Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
Met with potential customers to inquire about car preferences, assess financial limitations, and offer information about vehicle choices.
Followed up with customers to build long-term relationships and successful referrals.
Coached, developed, and motivated team to achieve revenue goals.
Resolved customer complaints regarding sales and service.
Directed and coordinated products, services and sales activities.
Enhanced sales volume through skilled support to both new and inactive customers.
12/2014 to 12/2021Vice President of Sales and OperationsTrimble Navigation Limited Inc | San Diego, CA,
Liaised with high-value accounts, fostering personal relationships and top-of-mind awareness to capture emerging business opportunities early
Delivered exceptional facilitation to clients regarding savings, income, and investments by evaluating immediate and long-term financial situations and targets of customers
Created and maintained a client base of 200+ customers
Developed appropriate financial strategies for customers by analyzing clients’ current income, tax status, expenses, financial objectives, insurance coverage, and risk tolerance
Built and maintained relationships with Investors, CPAs, attorneys, and mortgage lender organizations to expand company outreach
Functioned as the regional vice president in an open $40MM territory for five months to ensure financial advisor clients were supported
Makes sales calls on potential or existing customers as established in a marketing plan to develop new business or retain existing businesses
Led learning and development initiatives to educate sales personnel on new products and services.
Represented company at various community and business events to promote awareness, network with potential clients and penetrate new markets.
Developed and maintained relationships with local real estate agents
Managed employee payroll, hiring, termination, and training to ensure maximum productivity
Developed and significantly grew assigned territory by 17% within the first year and 22% in the second year
Established sales goals and strategies that contributed to increased growth in sales and profitability
Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development
Supervised and trained 25 employees on successful selling techniques
12/2013 to 12/2015Outside Sales Account ExecutiveTrusted Home Mortgage And Construction | City, STATE,
Maintained open communication with leadership to facilitate business development.
Utilized upselling techniques to maximize revenue.
Educated customers on product features and technical details to highlight benefits.
Attended trade shows and sales conferences to network and obtain new business relationships.
Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
Negotiated prices and set up contracts to finalize sales agreements.
Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
Generated sales by prospecting, negotiating contracts and closing.
Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
Closed product sales to increase revenue and build client loyalty.
Handled highest volume confidential accounts in assigned territory.
Brought 3 major clients to the company worth $2 MILLION
Education and Training
Expected in 06/2004 to to Associate of Arts | Business Management and EthicsEverett Community College, Everett, Wa, GPA:
Activities and Honors
Member, Small Business Association (2008 - present)
Head softball coach for Spokane Indians U12 Girls Softball team ( 2020 to Present)
Certifications
Loan Origination
Business Consulting (10+ years)
Account Management
Outside Sales (10+ years)
Credit Analysis
Business Development (10+ years)
Strategic Planning (10+ years)
Salesforce
CRM Software
Fair Housing Regulations
Negotiation
Management
Sales Management
Loan O"cer Experience
Awards
Home Advisor Best Overall Company
2014
Home Advisors Best OVERALL Company 2014 and 2016
Certifications and Licenses
MNLO # 2408583 (Pending reinstatement of license after passing state test on 10-04-2022)
September 2022 to Present
MORTGAGE LOAN OFFICER IN WA STATE MLO
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