senior business account manager resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Successful Business Account Manager; consistently meets or exceeds goals through insightful decisions. Results-driven professional skilled at creating engaging approaches to build trust with existing and prospective customers. Talent for building relationships, cultivating partnerships, retaining top accounts and growing profit channels.

  • Product and service sales
  • Multitasking abilities
  • Data management
  • Analytical skills
  • Leadership
  • Flexible & Adaptable
Work History
04/2014 to Senior Business Account Manager Cb Richard Ellis | Virginia Beach, VA,
  • Develop and maintain relationships with purchasers, pharmacist, and medical staff at healthcare facilities to enable rare disease and rare blood patients to receive therapy.
  • Manage Mid-Atlantic Clinical Region covering 150 patients to facilitate order to invoice, patient adherence analytics, and infusion reminder solutions.
  • Appointed as cross functional liaison for rare blood (Bioverativ) portfolio launch onboarding, customer engagement, product integration.
  • Expanded relationship with Alliance Specialty as dedicated advanced therapy lead to uncover barriers and find resolution to complex patient issues.
  • Work directly with specialty channel directors to complete assigned projects and execute on key deliverables and drive external relationships.
  • Leverage inside sales and consulting techniques to provide customized solutions for medical community to drive new patient accruals and restarts to therapy.
  • Travel to assigned region for patient meetings and infusion sites and initiate presentations to strengthen business relationships amongst medical community.
  • Identify key adherence influencers amongst pharmacy and nursing teams to develop partnerships; work with external partners to enhance relationships to drive 20 net patient accruals for the region in 2021.
  • Develop and execute a territory plan to drive best in class adherence of 90.5% for territory and increase/maintain sales for existing regional centers of excellence.
04/2012 to 09/2013 Sales Analyst Advisor Group | Oakdale, MN,
  • Managed northeast territory in conjunction with regional director to drive sales directives and increase revenue through software and database marketing business by 5% annually.
  • Proactively made 60-80+ outbound calls daily to marketing and sales executives in order to complete 5-7 high quality conversations to uncover sales opportunities which lead to approximately 2.5 Million in sales per quarter in digital content sales.
  • Developed a territory business plan in unison with Regional Directors for quarterly sales goals and marketing objectives.
  • Initiated call campaigns to financial services, software, pharmaceutical, and REIT community to market and sell firm products; convey sales ideas; provide product information; and gather marketing insights to report back to the team.
  • Facilitate strategic Email Marketing campaigns and mailings to increase sales and facilitate business opportunities.
  • Responsible for participating in aspects of the sales cycle; including the qualification of leads, facilitating webinars, and identifying key verticals.
01/2005 to 10/2009 Internal Sales Consultant Evergreen Investments Distributors | City, STATE,
  • Managed territory of 4 states to increase sales of mutual fund, separate account, and annuity business across network of 250 financial advisors to increase territory sales by 13 million per annum.
  • Partnered with financial advisors in assessing current positions and identifying how to reposition cash and maturing bonds in effort to build and retain assets.
  • Responsible for maintaining comprehensive knowledge of all investment products, and conveying information through marketing materials and literature.
  • Prepare customized hypothetical illustrations for financial advisors based on specific sales opportunity identified during outgoing calls.
  • Leveraged understanding of current events impacting financial markets via Wall Street, Barron’s, Ignites, CNN Money, and Bloomberg to help identify appropriate products and increase sales.
09/2000 to 12/2004 Senior Dealer Services Specialist Natixis Asset Management Inc | City, STATE,
  • Provided exceptional client services to 23 broker dealers in support of multiple load/no load platforms, including CDC Ixis, Loomis Sayles, and Oakmark advisors.
  • Executed approximately 525 trades a quarter for registered representatives and Financial Intermediaries.
  • Communicated current sales information and/or promotions to broker/dealer community.
  • Acted as first point of contact for inbound customer queries regarding company products and targeted promotions.
  • Initiated follow-up calls to liaisons/brokers on operational issues in order to provide alternative solutions for product choices and promotions.
Expected in to to | Healthcare Management Candidate Northeastern University, , GPA:
Expected in to to B.A | Economics/Political Science Cum University of Massachusetts, Amherst, MA GPA:
Expected in to to Art of Effective Communication | Harvard University, , GPA:
Additional Information
  • Professional: , Series 7: General Securities Representative, Series 63: Uniform Securities Agent, Series 6: Investment products/Variable contracts
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Resume Overview

School Attended

  • Northeastern University
  • University of Massachusetts
  • Harvard University

Job Titles Held:

  • Senior Business Account Manager
  • Sales Analyst
  • Internal Sales Consultant
  • Senior Dealer Services Specialist


  • B.A
  • Art of Effective Communication

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