senior account manager resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
  • Resourceful Project Manager with excellent client oversight, issue resolution and relationship-building expertise. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
  • Talented Account Manager proficient in customer relations, sales and strategic planning. Demonstrated strong track record of success in highly competitive market setting. High-level sales cycle knowledge and excellent communications skills enabled achievement of challenging goals.
  • Expert in increasing productivity and customer satisfaction while driving revenue and sales from $0 at inception to over $3,000,000 annually.
  • Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

  • Direct Sales
  • Project management
  • Account management
  • Analytical problem solver
  • Sales presentations
  • Strategic planning
  • Business development and planning
  • Business growth and retention
  • Financial management
  • Planning and execution
  • Profit and revenue-generating strategies
  • Multidisciplinary team leadership
  • Timeline management
  • Fast and thorough learner
  • Proficient in technology and construction management software
Augsburg College Minneapolis, MN Expected in 05/1993 Bachelor of Arts : Accounting and Finance - GPA :
Work History
Sirius Xm - Senior Account Manager
Lawrenceville, NJ, 03/2020 - Current
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Exceeded sales goals within 18 months of starting in the Commercial Flooring Industry and having no previous experience. Contributing over $3,000,000 in annual sales and effectively managing projects to maximize gross profits in excess of 25% on average to date.
  • Project Management of scopes as little as $1,000 to in excess of $1.4 million.
  • Introduction of new lines of business that offer less competition, high margins, and offer clients a single source solution with highly effective project management.
AG Property Development & Construction - President Owner
City, STATE, 02/2003 - 09/2019
  • Achieved under-budget and on-time project management to adhere to project goals
  • Directed technological improvements, reducing waste and business bottlenecks
  • Facilitated over $30,000,000 in high-end construction processes for residential and commercial clientele
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries
  • Maintained agile, responsible organization with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies
Amalia G. Interior Design & Furnishings - President Owner
City, STATE, 01/1999 - 09/2019
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues
  • Penetrated new market areas by investigating competitor products, services and trends
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge
  • Saved costs by effectively negotiating vendor prices, terms of sales and service agreements
  • Retained existing customers and substantially grew customer base, product line and sales volume
  • Improved profitability by developing pipeline utilizing multiple marketing channels and sales strategies
  • Managed sales transactions with revenue stream of $2,000,000 annually
KPMG LLP - Accountant Manager
City, STATE, 08/1993 - 02/2000
  • Performed advanced reviews of business operational trends and expected obligations to prepare accurate forecasts
  • Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement
  • Trained new employees on accounting principles and company procedures
  • Developed auditing program to address risks and evaluate regulatory requirements
  • Completed audit papers by thoroughly documenting audit tests and findings
  • Coordinated, managed and implements projects for auditor and examiner evaluations
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement
  • Analyzed accounting systems for efficiency and effectiveness
  • Gathered and analyzed financial data to determine improvement efforts
  • Prepared working papers, reports and supporting documentation for audit findings
  • Developed and enforced audit policies and administrative and technical functions
  • Performed strategic planning, execution and finalization of audits
  • Managed internal controls and assessed risks of technology network by performing Information system audits of each division
  • Identified audit risks, prepared budgets and coordinated with management and audit team in preparing related reports
  • Interviewed business owners, explained audit scope and conducted exit interviews of audit findings

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Resume Overview

School Attended

  • Augsburg College

Job Titles Held:

  • Senior Account Manager
  • President Owner
  • President Owner
  • Accountant Manager


  • Bachelor of Arts

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