Senior Account Manager Resume Example DMC Atlanta

SENIOR ACCOUNT MANAGER

Professional Summary

Talented Entrepreneur mindset and a Resourceful Senior Account Manager with 3 years of experience determined to increase profits through innovative leadership and outgoing, professional sales techniques. Approachable, honest and tenacious worker willing to work long hours and stay committed to high-quality, efficient and streamlined work. Ready to supervise a team of junior account managers while handling a large volume of accounts.

Work History

DMC Atlanta- Senior Account Manager
Atlanta, GA12/2018 - Current

Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
Developed highly profitable pipeline based on multiple sales penetration techniques.
Developed and lead highly effective Account Managers to exceed client profit margins
Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
Developed and managed plans to grow territory within 7 states
Trained and coached team of 30 sales professionals focused on servicing and creating new accounts.
Developed deep knowledge of customer businesses and relationship to company objectives.
Motivated team members to meet and exceed sales targets.
Created training program for lower-level Account managers to increase sales and customer satisfaction.
Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
Held weekly meetings with Account Managers to identify techniques to overcome sales obstacles.
Resolved all vendor and account problems efficiently while exceeding sales quotas by 40%.

Steel City Consultants- Account Manager
Pittsburgh, PA05/2017 - 12/2018

Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Devised and implemented product strategies for filling market gaps and driving consistent sales.
Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Attended over 30 advanced training sessions and conferences to increase consistent profit and product knowledge.
Enhanced marketing and sales strategies to increase profitability by 30% and develop organizational pipeline.
Identified client needs, built relationships and overcame objections to drive sales.
Utilized professional sales techniques to persuasively communicate with clients.
Directly contacted over 200 customer daily to achieve profit quota daily
Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
Built strong rapport with clients by understanding needs and clearly explaining products.
Effectively averaged over 15 new account weekly to increase revenue
Created and executed reorganization plan, training and development programs and implemented process improvements.

DLM Consultants- Account Associate
Colorado Springs, CO09/2016 - 05/2017

Provided accurate information about promotions, customer programs and products, helping drive high customer retention
Used consultative sales approach to understand customer needsand recommend relevant offerings
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
Increased product appeal and customer experience by interacting directly with 200 customers per day
Closed over 5 daily sales after contacting potential customers to educate them on Xfinity products
Demonstrated products and specific features at customer locations and special events
Identified prospect needs and developed appropriate responses along with information on suitable products and services
Branded products through effective salesmanship and maintained long-term relationships with clients
Answered customer emails, chats and telephone calls to respond to questions, provide details and resolve concerns
Networked at events and by phone to expand business profits and revenues

Accomplishments

Top Sales Rep of the Northeast Region

Awarded Best Trainer Within Multiple Branches

Skills

Team management
Operations
Direct marketing
Goals and Performance
Team Leadership
Sales Goals
Business Development

Sales expertise
Diagnostic interviewing
Sales presentations
Coaching and mentoring
New Business Development
Cultural development
Staff training/development

Education

Harrison High SchoolColorado Springs, CO2012High School Diploma

Awarded Mayor Top 100 Teens
Elected Captain of Football and Wrestling team
Graduated with 3.8 GPA

University of Colorado DenverAurora, COCriminal Justice

Received United States Air Force Scholarship
Member of United States Air Force ROTC program
Minored in Psychology, Criminology

Resume Overview

Companies Worked For:

DMC Atlanta
Steel City Consultants
DLM Consultants

School Attended

Harrison High School
University of Colorado Denver

Job Titles Held:

Senior Account Manager
Account Manager
Account Associate

Degrees

High School Diploma
Criminal Justice

Senior Account Manager Resume Example

Resume Score: 80%

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