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Senior Account Manager Resume Example

Resume Score: 80%

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SENIOR ACCOUNT MANAGER
Professional Summary

Talented Entrepreneur mindset and a Resourceful Senior Account Manager with 3 years of experience determined to increase profits through innovative leadership and outgoing, professional sales techniques. Approachable, honest and tenacious worker willing to work long hours and stay committed to high-quality, efficient and streamlined work. Ready to supervise a team of junior account managers while handling a large volume of accounts.

Work History
DMC Atlanta- Senior Account Manager
Atlanta, GA12/2018 - Current
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
  • Developed highly profitable pipeline based on multiple sales penetration techniques.
  • Developed and lead highly effective Account Managers to exceed client profit margins
  • Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
  • Developed and managed plans to grow territory within 7 states
  • Trained and coached team of 30 sales professionals focused on servicing and creating new accounts.
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Motivated team members to meet and exceed sales targets.
  • Created training program for lower-level Account managers to increase sales and customer satisfaction.
  • Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
  • Held weekly meetings with Account Managers to identify techniques to overcome sales obstacles.
  • Resolved all vendor and account problems efficiently while exceeding sales quotas by 40%.
Steel City Consultants- Account Manager
Pittsburgh, PA05/2017 - 12/2018
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Attended over 30 advanced training sessions and conferences to increase consistent profit and product knowledge.
  • Enhanced marketing and sales strategies to increase profitability by 30% and develop organizational pipeline.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Directly contacted over 200 customer daily to achieve profit quota daily
  • Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Effectively averaged over 15 new account weekly to increase revenue
  • Created and executed reorganization plan, training and development programs and implemented process improvements.
DLM Consultants- Account Associate
Colorado Springs, CO09/2016 - 05/2017
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention
  • Used consultative sales approach to understand customer needsand recommend relevant offerings
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Increased product appeal and customer experience by interacting directly with 200 customers per day
  • Closed over 5 daily sales after contacting potential customers to educate them on Xfinity products
  • Demonstrated products and specific features at customer locations and special events
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services
  • Branded products through effective salesmanship and maintained long-term relationships with clients
  • Answered customer emails, chats and telephone calls to respond to questions, provide details and resolve concerns
  • Networked at events and by phone to expand business profits and revenues
Accomplishments

Top Sales Rep of the Northeast Region

Awarded Best Trainer Within Multiple Branches

Skills
  • Team management
  • Operations
  • Direct marketing
  • Goals and Performance
  • Team Leadership
  • Sales Goals
  • Business Development
  • Sales expertise
  • Diagnostic interviewing
  • Sales presentations
  • Coaching and mentoring
  • New Business Development
  • Cultural development
  • Staff training/development
Education
Harrison High SchoolColorado Springs, CO2012High School Diploma
  • Awarded Mayor Top 100 Teens
  • Elected Captain of Football and Wrestling team
  • Graduated with 3.8 GPA
University of Colorado DenverAurora, COCriminal Justice
  • Received United States Air Force Scholarship
  • Member of United States Air Force ROTC program
  • Minored in Psychology, Criminology
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • DMC Atlanta
  • Steel City Consultants
  • DLM Consultants

School Attended

  • Harrison High School
  • University of Colorado Denver

Job Titles Held:

  • Senior Account Manager
  • Account Manager
  • Account Associate

Degrees

  • High School Diploma
    Criminal Justice

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