Senior Account Manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Agency Senior Account Manager pursuing underwriting position with insurance company. Possesses strong analytical skills to be utilized for optimum insurer profitability. High level of underwriting knowledge through marketing experience. Understands that risk exposures, loss ratios, surveys and controls affect the overall ability to quote and bind.
Skills
Property & Casualty Coverage Professional Liability Management Liability Cyber Liability
Analytical and Multitasking Strong Communication Skills Word, Excel and Outlook The Agency Manager (TAM) and Applied EPIC
Work History
Senior Account Manager, 07/2005 - Current Altec – Albuquerque, NM,
Market new and renewal accounts based on client needs, operations, size and loss ratio.
Regularly meet with insurance carrier sales staff and underwriters to review existing accounts and new opportunities.
Prepare proposal summaries, making recommendations to reduce costs and improve coverage where possible.
Follow up with customers and underwriters on unresolved issues.
Mentor two producers, other account managers and customer service representatives.
Model exceptional customer service skills and appropriate diagnostic sales techniques.
Work within a team to review new prospect opportunities.
Prepared submissions for account manager assisting in market selections. Prepared loss summaries.
Managed policy endorsement requests.
Reviewed requests for certificates of insurance, and issued accordingly.
Insurance Agency Coordinator, 02/1981 - 02/1987 ACE Hardware Corporation – City, STATE, Key role in start-up Insurance Program for Ace Member Stores. Managed agency payroll, account currents, processed rating, created proposals, and supervised staff of customer service representatives.
Education
Associate in Risk Management (ARM): , Expected in - Insurance Institute of America - Chicagoland Area, GPA:
Risk Management and Insurance Course work
Certifications
Current Illinois P&C Producer License valid to 9-30-17
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