Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

  • Point of sale operation
  • Store opening and closing
  • Product and service sales
  • Stocking and replenishing
  • Adaptability
  • Microsoft Office
  • Flexible & Adaptable
  • Customer Service
  • Organization and Time management
  • Planning and Coordination
Work History
Senior Account Expert, 09/2013 - Current
Solstice Sunglasses Aventura, FL,
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Mentored junior account management professionals to develop skills and increase company revenue.
  • Prepared documentation, finalized sales and maintained records.
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
  • Identified issues with proactive approach and resolved or escalated problems.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Promoted company offerings to diverse customers with targeted and disciplined approach.
  • Met or exceeded sales quotas on consistent basis.
  • Liaised between clients and support team to resolve issues quickly and effectively.
  • Provided leadership and coaching for staff by analyzing performance and adapting to customer recommendations.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Developed and implemented strategic account plans to generate new, advantageous customers.
  • Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
Store Manager, 01/2011 - 05/2013
Blockbuster Video City, STATE,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
  • Submitted orders for new inventory.
  • Completed routine store inventories.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Supervised guests at front counter, answering questions regarding products.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Trained and developed new employees for ease of transition into team.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Conducted inventory and managed purchasing processes and replenishment activities to keep products stocked at all times.
  • Handled inventories, cash and payroll procedures and managed controllable P&L line items.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Cultivated customer loyalty to enhance retention by delivering outstanding service.
  • Recruited, hired and trained Number associates to develop productive team with excellent product knowledge.
  • Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
Restraunt Manager, 07/2007 - 05/2011
Brick Oven Bistro City, STATE,
  • Carefully interviewed, selected, trained and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Organized special events in restaurant, including receptions, promotions and corporate luncheons.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Skillfully interacted with external vendors to obtain best quality in pricing and product.
  • Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
Bachelors Of Science: Communications, Expected in
Boise State University - Boise, ID

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School Attended

  • Boise State University

Job Titles Held:

  • Senior Account Expert
  • Store Manager
  • Restraunt Manager


  • Bachelors Of Science

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