Effective project manager with proven ability to manage concert logistics, activities, and vendors. Team leader who's practiced at motivating and leading artists/ associates to accomplish goals on time. Progressive experience in customer service. Encourage event participation through effective marketing which increased sales, attendance, and enthusiasm. Prepared budgets, manage finances, and negotiate contracts to cut costs while producing quality results. Posses excellent interpersonal, analytical, and selling skills. Highlights Operations management Team building Analytical Natural leader Performance tracking and Resolution-oriented evaluation Active listening skills Cost reduction
FINRA Series 6, 63
Life and Health Insurance License
SPSS Statistics Certificate
Boy Scouts of America, rank "Eagle Scout"
Senior Account Executive March 2012 to CurrentAxianta Financial Partners － Woodland Hills, CA
Build and maintain client bases, keeping current client plans up-to-date.
Contact clients periodically to determine if there have been changes in their financial status.
Devise expense reduction plans through cost management without sacrificing benefits.
Explain and document for clients the types of services that are to be provided and the responsibilities to be taken.
Guide clients from retained information such as bank account records, life and auto insurance records, retirement plan information, and investments.Monitor financial market trends to ensure that plans are effective and to identify any necessary updates.
Highlights: Proven ability to effectively handle multi-task levels of management responsibility with minimal direction.
Winning attitude with the ability to easily grasp new ideas, concepts, and investment techniques.
Experienced in market research, training colleges, recruiting high-end talent, and selling tactics.
Waiter February 2013 to August 2014Nordstrom － Woodland Hills, CA
Provided a positive experience by delivering superior service to all customers with a high degree of professionalism.
Engaged customers and responded to their needs in a timely and effective manner.
Contributed to a positive, productive, and safe working environment.
Provided guidance and training to support the team, as applicable.
Took initiative in finding creative solutions when faced with challenges.
Approached tasks with sense of focus, urgency, and attention to detail.
Prioritized duties efficiently without negatively impacting service.
Highlights: Only team member who realized top sales for 5 weeks in a row in a highly competitive environment.
First in total hours worked, schedule flexibility, and attendance.
Transferred ranking in a very short amount of time from rank 12 to rank 3.
Took initiative in finding ways to increase store revenue through communicating solutions by implementing wine flights and Sunday brunch.
Waiter June 2003 to July 2012Carmines － Arcadia, CA
Maintained excellent customer satisfaction and increase product sales while serving.
Built rapport and relationships with customers, which developed repeat business.
Demonstrated quality assurance through food consistency and controlling orders to and from the kitchen.
Highlights: Demonstrated initiative and dependability in manager's absence, while saving restaurant payroll expenses on slow days.
Highest retained sales amongst all accounted servers.
Known for keeping composure in a high pressured environment.
Music Manager December 2006 to September 2009Radio Flyer － Pasadena, CA
Directed operations, created monthly agendas, booked live shows, and regulated finances.
Coordinated production of promotional materials to appropriately represent image.
Networked with experts in music industry to develop connections and opportunities for future growth.
Drove timely fulfillment of deadlines for recordings, albums, and projects.
Scrutinized operational processes for best efficiency and profit.
Utilized Microsoft Office in conducting business operations.
Highlights: Turned music artist into running business, which resulted 9 shows per month compared to 2 each month previously.
Identified profitable at no cost opportunities including an online merchandise line.
Interacted with team to identify strengths and weaknesses by having conferences with the artist and advised opportunities to improve performance.
Bachelor of Science : Business Administration- Marketing Management, 1 2009Cal State University － Los Angeles, CABusiness Administration- Marketing Management