Senior Account Director resume example

-Trained and mentored sales team members in customer relations, customer service and product placement

-Set clear objectives and helped team members develop plans to achieve quotas

-Secured long-term accounts, managed sales presentations and provided recommendations to promote brand effectiveness and product benefits

-Supervised sales strategy, training, team structure and communication of regional sales program

-Supported individual representative performance goals and division benchmarks to maximize sales performance

-Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations

-Collaborated with clients and management teams to form strategic relationships and resolve unique business problems.

Analyzed regional market trends to discover new opportunities for growth

- Penetrated new markets by investigating competitor products, services and trends

- Created and implemented marketing campaigns and directory services to help clients capitalize on new media and Internet advertising opportunities

- Interfaced with clients to discuss budget allocation to determine project scope

-Performed competitor analysis to identify high-value keyword and backlink options

-Cold called business representatives, attended networking events and prospected leads

-Collaborated closely with clients to understand business needs and professional expectations and used information to define plan to boost success

-Updated clients on regular basis with information regarding success of digital marketing campaigns and discussed areas requiring improvement

- Interacted effectively with clients by phone, email and in person, building dynamic relationships leading to more lucrative business opportunities

- Consult, educate, and strategize within my book of business to successfully sell Yelp advertising programs, consistently booking over 150% of monthly revenue goals

- Identify solutions by gathering quantitative and qualitative data, interpreting metrics and platform analytics, and customizing digital advertising campaigns to fit clients’ individual needs

- Collaborated with clients to develop advertising solutions and future growth plans

- Manage a pipeline of business prospects by utilizing extensive knowledge of Salesforce while developing trustworthy long lasting relationships with clients

- Booked over 1.6 million dollars in revenue in the local sales role

- Advanced Certifications in Social Media, Online Advertising & Consultative Selling

- Received the Director's Award for Outstanding Achievement in June 2019

- Completed Yelp's managerial training program (Leadership Development Program)

- Consistent revenue leader on the top producing sales team in the organization.

- Selected to represent Yelp at various college tours for Yelp's Recruiting team

-Selected to have new hires sit in on my sales calls to train them for over 3 years