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Secret Shopper Resume Example

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SECRET SHOPPER
Professional Summary
Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling.
Skills
  • Customer-oriented
  • Consistently meets sales goals
  • Credit card transactions
  • Exceptional customer service
  • Excellent people skills
  • Opening and closing procedures
  • Inventory management
  • Problem-solving skills
  • Social perceptiveness
Work History
Trimmer/Harvester07/2016 to Current
Shipt – Kalaheo , HI
  • Trimming product
  • Cleaning nursery
  • Sorting damaged goods
Secret Shopper01/2016 to Current
Starbucks – Dobbs Ferry

  • Maintained records related to duties.



Merchandiser10/2015 to Current
Starbucks – East Rutherford , NJ
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Organized store merchandise racks by size, style and color.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Completed stock orders and managed inventory levels.



Merchandiser09/2015 to Current
Starbucks – Elmont , NY
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Organized store merchandise racks by size, style and color.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Completed stock orders and managed inventory levels.



Merchandiser09/2014 to Current
Shoe Carnival, Inc. – Richardson , TX
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Established strong vendor relationships to maintain and support the business.





Extra Cast08/2014 to Current
Go 2 Z – City
  • Worked with directors, other actors and playwrights to interpret lines and develop blocking.
  • Portrayed a wide range of emotions using body movements, facial expressions and gestures.
  • Conveyed each character's story through speech, body language and movement.



Sales Associate10/2012 to 12/2012
Walmart – City , STATE
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Welcomed customers into the store and helped them locate items.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.


Education
GED: 2005Institute For Extended Learning - City, State
Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

93Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Institute For Extended Learning

Job Titles Held:

  • Trimmer/Harvester
  • Secret Shopper
  • Merchandiser
  • Extra Cast
  • Sales Associate

Degrees

  • GED : 2005

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