Sales Supervisor Resume Example
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SALES SUPERVISOR
Professional Summary
Proficient at maintaining an organized work environment and providing
customer service. Working in a fast-paced environment handling multiple jobs at once without disruption to the workflow would not be a
problem.
Skills
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Work History
Sales Supervisor, 06/2017 to Current
Harbor Freight Tools – Laurel , MD
Harbor Freight Tools – Laurel , MD
- Supervised a sales force of 15+ sales associates.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Answered questions regarding the store and its merchandise.
- Greeted customers and ascertained customers' needs.
- Maintained records related to sales.
- Organized racks and shelves to maintain the visual appeal of the store.
- Trained and served as a peer coach for new sales associates.
- Processed cash and credit payments rapidly and accurately.
- Placed special merchandise orders for customers.
- Took part in opening and closing procedures.
Assistant Manager, 11/2010 to 04/2017
Village Green Companies – Lake Arbor , MD
Village Green Companies – Lake Arbor , MD
- Oversaw the day-to-day processing of payroll for 7 employees, including review of timesheets and computing pay.
- Supported Store Manager in operations.
- Handled inventory.
- Operated point of sales register.
- Assigned employees to specific duties to best meet needs of store.
- Reported to district manager regarding all store and staff issues.
- Reordered supplies when they dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Routinely answered customer questions regarding merchandise and pricing.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Interlibrary Loan Office Assistant, 09/2007 to 05/2010
Perry Library – City , STATE
Perry Library – City , STATE
- Located print and microform materials for students completing research projects.
- Handled mail shipments.
- Retrieved books/journals from shelves.
- Printed Microforms.
- Photocopied and scanned articles.
- Retrieved book loans for patrons.
Office Automation Clerk; Temp, 06/2008 to 01/2010
The Pentagon – City , STATE
The Pentagon – City , STATE
- Performed non-supervisory office automation work.
- Proofread graphic designs.
- Organized outgoing projects.
- Quality control of all work before delivery to patron.
- Proofread and corrected documents.
- Directed visitors and patrons to proper representative within Branch.
- Contacted patrons about work orders.
- Transmitted, received and acknowledged electronic mail and messages.
- Used word processing and other software, such as spreadsheets and electronic mail.
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Received and answered routine telephone
inquiries or referred to appropriate staff members.
Education
Bachelor of Arts: English, 2010
Old Dominion University - City, State
Old Dominion University - City, State
- Minor in Communication
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Resume Overview
School Attended
- Old Dominion University
Job Titles Held:
- Sales Supervisor
- Assistant Manager
- Interlibrary Loan Office Assistant
- Office Automation Clerk; Temp
Degrees
- Bachelor of Arts : English , 2010
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