Sales Lead Manager Resume Example
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SALES LEAD MANAGER
Summary
Self-motivated, dependable and responsible individual. Excellent communications, organizational and team work skills. Compassionate yet professional, ability to listen and pay attention to detailed information. Organized and able to multitask effectively. Bilingual English and Spanish
Skills
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Experience
Sales Lead Manager
Springfield , MOSchlotzsky's Deli/Jun 2019 to Current
Springfield , MOSchlotzsky's Deli/Jun 2019 to Current
- Responded to questions from customers after presenting key details about the company's products and services.
- Worked jointly with team members to assist with closing of leads.
- Taught tried and true selling techniques and promoted cross-selling of additional offerings to sales team of [Number] people.
- Maintains professional network of potential clients and business opportunities.
- Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
- Provided information on company promotions and special sales to customers.
- Led quality assurance initiatives to increase revenue by implementing efficient practices and sales techniques.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Boosted monthly sales [Number]% and exceeded lead conversion and sales goals.
- Projected more than $[Amount] in sales during [Timeframe] and achieved [Number]% of target.
- Created and finalized quotes to complete deals between company, vendors and customers.
- Kept up with latest trends and recommended enhancements to enhance company product offerings.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Cashier
Gwinnett , GANorthside Hospital/Sep 2018 to Jun 2019
Gwinnett , GANorthside Hospital/Sep 2018 to Jun 2019
- Assisted with purchases, locating items and signing up for rewards programs.
- Assisted customers with account updates, new service additions and promotional offers.
- Welcomed customers, offering assistance to help find necessary store items.
- Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Operated cash register, collected payments and provided accurate change.
- Resolved issues with cash registers, card scanners and printers.
- Helped customers find specific products, answered questions and offered product advice.
- Monitored sales events, added new merchandise and rang up purchases.
- Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
- Trained new team members in cash register operation, stock procedures and customer service.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Increased sales [Number]% by suggesting specific purchases to customers.
- Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Inspected items for damage and obtained replacements for customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Medical Assistant
City , STATEEnglewood Orthorpedic/Oct 2016 to Jun 2017
City , STATEEnglewood Orthorpedic/Oct 2016 to Jun 2017
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Prepared, reviewed and submitted patient statements to determine factual accuracy.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Installed and calibrated biomedical equipment to maintain accuracy levels.
- Identified operational improvements to drive efficiency and quality of care.
- Batch-scanned and indexed patient charts to improve data availability while maintaining security.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Scheduled appointments for patients via phone and in person.
- Tested and repaired medical testing equipment to maintain safety and accuracy.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Trained patients on how to properly operate medical equipment.
- Supervised both clinical and administrative duties in medical office setting, including [Task], [Task] and [Task].
- Assisted [Job title] in providing customized healthcare options to infants, children and adolescents.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Reviewed treatment sheets for consistency, completeness and accuracy.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered appointment calls to streamline office operations.
- Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
- Organized charts, documents and supplies to maintain team efficiency.
- Performed imaging, transcription and verifying tasks to keep office workflows running smoothly.
- Recorded vital signs and medical history for [Number] patients each [Timeframe].
- Communicated with patients by phone and via written correspondence.
- Assisted with technical treatments and entered information within patient records and charts.
- Improved patient care and daily task efficiency resulting in smoother operations.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Printed and filed examination data records according to HIPAA patient standards.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Sterilized medical equipment after each procedure.
- Discontinued dialysis treatment according to established procedures.
- Completed basic physical assessments of [Type] and [Type] patients to provide optimal care.
- Maintained clean and organized work area with adequate supplies and reagents.
- Sterilized medical instruments to streamline procedural use.
Cashier Trainer
City , STATEBurger King/Sep 2014 to Jan 2015
City , STATEBurger King/Sep 2014 to Jan 2015
- Promoted specific item options to drive sales and achieve add-on purchases.
- Directed merchandising and signage updates for weekly and seasonal promotional changes.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
- Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
- Resolved issues with cash registers, card scanners and printers.
- Worked in competitive team environment to exceed revenue quotas, meeting monthly quota of $[Amount].
- Counted and balanced cashier drawers.
- Managed cashier shifts and breaks.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained work area in clean and neat manner.
- Helped customers find specific products, answered questions and offered product advice.
- Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
- Collaborated with senior management to optimize teams with department transfers and promotions for skilled workers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
- Managed efficient employee scheduling by factoring in forecasted customer levels and labor cost controls.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Education and Training
High School DiplomaUnion City High SchoolJun 2015City, State
Medical Assistant American Training School Apr 2016City, State
Medical Assistant American Training SchoolNov 2016City, State
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Resume Overview
School Attended
- Union City High School
- American Training School
Job Titles Held:
- Sales Lead Manager
- Cashier
- Medical Assistant
- Cashier Trainer
Degrees
- High School Diploma
Medical Assistant
Medical Assistant
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