sales lead keyholder resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Bilingual individual with demonstrated leadership and strong staff oversight and development skills. Offering extensive research and grant writing. As well as First-rate communication and planning abilities with resilient and hardworking nature

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Administrative Support
  • Standard Operating Procedures Understanding
  • Team Management
  • Staff Training
  • Organization and Attention to Detail
  • Calendaring and Scheduling
  • Planning and Leading Activities
  • Progress Reports and Documentation
  • Communication and Cooperation
  • Building Customer Trust and Loyalty
  • Efficient and Detail-Oriented
  • Responding to Difficult Customers
  • Interpretation and Translation Services
  • Calm and Professional Under Pressure
  • Customer Service and Assistance
  • Answering Emails
  • Customer Inquiry Response
  • Inbound and Outbound Calling
  • Online Training
  • Work Coordination
Work History
03/2017 to 04/2018
SALES LEAD/ KEYHOLDER Pyramid Healthcare Atlanta, GA,
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product
  • Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Trained and mentored new employees.
  • Counted out cash drawers and balanced totals.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Opened inventory boxes and restocked shelves.
  • Accepted and processed customer returns.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Designed and built displays to generate customer interest in store merchandise.
06/2018 to 07/2019
Lead Counselor Help At Home Springfield, IL,
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity
  • Factored-in abilities, needs and interests of participants in development of events and programs
  • Transported and escorted program participants to and from activities and on field trips
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers
  • Kept athletic and games equipment and facilities organized and maintained.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
06/2020 to 03/2021
Home Health Aide Petco Phoenix, AZ,
  • Bilingual individual with demonstrated leadership and strong staff oversight and development skills
  • Offering extensive research and grant writing
  • As well as First-rate communication and planning abilities with resilient and hardworking nature
  • Readytowork
  • Willing to relocate to: Deltona, FL -, Completed data entries in charts and logbooks to document client progress
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long- term professional relationships
  • Furnished personal care to clients within private home settings and championed patient independence and well-being
  • Delivered activities that provided cognitive stimulation and entertainment
  • Supported effective care for managed home care patients by observing health status and monitoring conditions
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support
  • Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Developed rapport to create safe and trusting environment for care.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
07/2017 to 06/2018
Lead Sales Associate/ Key Holder Pandora Jewelry City, STATE,
  • Trained, coached and mentored new sales associates for maximum performance.
  • Monitored sales team performance and provided constructive feedback.
  • Reported sales data to upper management for review.
  • Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
  • Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Completed store opening and closing procedures.
  • Used weekly financial data to analyze company growth and optimize operational strategies.
Expected in 2023 to to
A.S: Psychology
Seminole State College of Florida - Sanford, FL
  • Continuing education in Psychology
Expected in 06/2020 to to
Diploma: Home Health Aide
I.T of Central Florida Vocational School - Orlando, FL,
Expected in 05/2017 to to
Diploma :
Lake Howell High School - Winter Park, FL
  • Elected to Vice President for Best Buddies at Lake Howell in 2017
Native or Bilingual

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Resume Overview

School Attended

  • Seminole State College of Florida
  • I.T of Central Florida Vocational School
  • Lake Howell High School

Job Titles Held:

  • Lead Counselor
  • Home Health Aide
  • Lead Sales Associate/ Key Holder


  • A.S
  • Diploma
  • Diploma

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