, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I pride myself in being an enthusiastic student with skills related to working in both team-based and independent capacities. I bring a strong and self-driven work ethic to any setting. I am attending school full time and juggling a near full time position as a customer service-oriented professional. I am lined up to take on a full time store management position at my current place of employment in the near future. At this time, I am also preparing to apply my experiences and knowledge into a higher education, and begin working towards my master's degree. Working in retail has brought me out of my shell and allowed me to develop strong communication and people skills. I look forward to my future and hope to apply the skills I have obtained throughout my undergraduate educational career, and implement them into my future endeavors.
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Scheduling
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Coached and developed store associates through formal and informal interactions.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
04/2021 to 10/2021Sales Lead KeyholderPyramid Hotel Group | Burlington, MA,
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Set up visually appealing promotional displays.
Delegated tasks appropriate to individual employees to provide development opportunities.
Addressed employee issues and conflicts to provide input, feedback and coaching.
Taught employees how to meet operational and sales goals with proactive strategies.
Managed cash register operations using POS system and processed sales and returns.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Trained and developed new team members to improve product knowledge and selling abilities.
Reported sales metrics and statistics to management and stakeholders.
Assigned tasks to associates to fit skill levels and maximize team performance.
Responded to questions, complaints and conflicts quickly and thoroughly.
Performed store opening duties, including counting cash drawers, checking all equipment for proper functioning, and completing morning paperwork.
performed store closing duties, including counting cash drawers, completing nightly deposit, filing nightly paper work, cleaning, and restocking.
02/2020 to 04/2021Bear Builder/Sales AssociateFive Star Bank | Auburn, NY,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions, and offered advice/creative ideas.
Worked successfully with diverse group of coworkers to meet goals, address issues, and complete tasks.
Offered creative and fun ideas to customers looking to personalize and create unique gifts.
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