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I was a vibrant caregiver with many years of experience directing entertainment and activities in families’ homes. Highly organized leader by teaching children to put away items and making fun games of cleaning up. Expert of providing care for young children. I also aided for special needs children with staying on a strict schedule with their medications. I also am a friendly key holder/sales lead offering more than two years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Flexible hard worker ready to learn and contribute to team success. Resourceful Keyholder experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling. Highly responsible with strong accuracy and dedicated nature.
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- Signed for incoming shipments in manager's absence.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Responded to safety and loss prevention incidents.
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
- Organized in-store promotional events.
- Enhanced sales by implementing merchandising and promotional improvements.
- Calculated bill totals and tax amounts.
- Evaluated transactions for suspected fraud.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Supported and supervised store opening and closing procedures, including bank deposits and security procedures.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Managed stock demands and employee shift schedules and adapted professionally to unexpected changes.
- Partnered with store leadership team to learn and understand management processes and reports.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Maintained and achieved measurable goals to improve sales.
- Reviewed and resolved differences between accounting information and cash drawer.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Counted cash in register drawer at beginning and end of shift.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Checked prices for customers and processed items sold by scanning barcodes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Educated customers on promotions to enhance sales.
- Trained as cashier and provided back-up coverage to provide customers with optimal support.
- Answered questions about store policies and concerns to support positive customer experiences.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reviewed weekly sales circulars and monitored price changes.
- Assisted customers by answering questions and fulfilling requests.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Counted cash in register drawer at beginning and end of shift.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Operated cash register for cash, check and credit card transactions with accuracy.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Educated customers on purchases to enhance sales.
- Assisted customers with special services, account updates and promotional options.
- Arranged paper and electronic payment record to maintain well organized fill systems and record keeping compliance.
- Checked prices for customers and processed items sold by scanning barcodes.
Walker High School, Walker High - , LA
I took several accelerated classes during my time at, I also participated in many programs such as DECA, which is a business and a customer service related program. I was involved in many sports as well. I plan to continue my education at BRCC and transfer to the University of Monroe to continue my
Baton Rouge Community College - Baton Rouge, LA,
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Resume Overview
School Attended
- Walker High School, Walker High
- Baton Rouge Community College
Job Titles Held:
- Sales Lead Keyholder
- Key Holder
- Cashier
- Cashier
Degrees
- High School diploma
- Associate of Science
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