Sales Lead Coordinator Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Team Leadership
  • Customer Relations
  • Results-driven
  • Telemarketing Expertise
  • Adaptability
  • Outside Sales
  • Negotiation
  • Sales proficiency
  • Prospecting Skills
  • Schedule Coordination
  • Prioritizing Calls
  • Maintaining Call Metrics
  • Complaint resolution
  • Strategic Decision-Making
Work History
Sales Lead Coordinator, 02/2020 to Current
American Residential ServicesRockville, MD,

  • Followed-up on leads produced by outbound marketing campaigns based on established criteria averaging 115 outbound calls per day.
  • Scheduled introductions and meetings for sales and assigned leads to encourage timely follow-up.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Facilitated communications between customers and retail representatives to address concerns, answer questions and provide call updates.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Closely monitored dispatch board to triage and prioritize daily calls.
  • Increased area coverage through effective scheduling and detailed location monitoring.
  • Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
  • Inputted new customer information into Service Titan database to create account for sales opportunities.
Vehicle Upgrade Program Sales Consultant, 02/2017 to 04/2018
Temecula Valley ToyotaCity, STATE,

  • Met customers on the service drive during service appointments to accompany in the showroom and the lot to discuss vehicle upgrade options.
  • Conducted needs assessment to establish rapport to determine the customer qualifications on various vehicle models based on the status, interests, and hot buttons.
  • Demonstrated vehicles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity
  • Inspected vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Upon delivery, reviewed all vehicle functions with customers pair customer's device via bluetooth and answer any other questions regarding customer's new vehicle.
Call Center Representative/Processing Sales Manager, 10/2015 to 02/2020
Synergy SubscriptionsCity, STATE,
  • Managed team of 6 employees, overseeing hiring, training, and professional growth of employees.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Delivered scripted sales talks to customers reached via manual dialing system.
  • Made average of 150 outbound calls per day.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.
  • Overcame objections using friendly, persuasive strategies.
  • Accepted customer credit card payments over phone, set up billing arrangements and processed recurring payments to keep accounts current.

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Undergraduate : Business Administration And Management, Expected in 06/2025
Mt San Jacinto College - San Jacinto, CA
High School Equivalency: General Education Development, Expected in 08/2012
Corona-Norco Adult School - Corona, CA
Willing to relocate to:
Additional Information

References available upon request

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Mt San Jacinto College
  • Corona-Norco Adult School
Job Titles Held:
  • Sales Lead Coordinator
  • Vehicle Upgrade Program Sales Consultant
  • Call Center Representative/Processing Sales Manager
  • Undergraduate
  • High School Equivalency