Sales Lead Resume Example
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SALES LEAD
Summary
Skills
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Experience
Vitamin Shoppe Industries IncHomestead , FLSales Lead07/2019 to 10/2020
- Promoted accessories and cross-sold additional products and services through use of active persuasion.
- Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
- Improved profitability and developed pipeline by leveraging multiple marketing channels and sales strategies.
- Managed cash register operations using POS system, including processing sales and returns.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Maintained database of customer and sales information using [Software].
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Monitored performance of sales team and implemented improved methods where needed.
- Implemented improved methods to assist with marketing campaigns performance.
- Performed promotional sales calls to increase client base.
- Negotiated sales and pricing with new and existing clients.
Finger Lakes Premier PropertiesPenn Yan , NYReservation Sales Agent01/2019 to 03/2020
- Exceeded targets consistently for performance, service quality and raw reservation numbers.
- Answered questions about resort facilities and local attractions to help customers make favorable choices.
- Maintained customer loyalty by quickly resolving complaints and service issues.
- Assisted customers with purchase of travel arrangements and accommodations.
- Processed cancellations and issued refunds according to company policies.
- Facilitated customer reservations by providing booking information and processing payments.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Converted calls to reservations by leveraging knowledge of amenities and services to help customers select optimum rooms.
- Served as point-of-contact for customer complaints and questions, providing speedy and effective resolution.
- Promoted and enrolled customers in rewards programs and special offers.
- Recommended additional services to customers, scheduling appointments as needed.
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Cross-sold additional products and services to purchasing customers.
- Introduced customers to new offerings and updated accounts.
- Implemented consultative sales techniques to generate revenues and exceed sales targets.
- Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
- Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Prepared and processed contracts and order forms for new and existing customers.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Implemented sales plans for classified newspaper advertising by identifying and calling on prospects.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Networked to build client base and promote products to new and existing clients.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
- Planned and followed through with inventory management for each store.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Department Of The TreasuryRichland , WADepartment Manager06/2016 to 02/2019
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Assessed, optimized and elevated operations to target current and expected demands.
- Leveraged ERP software to coordinate and enhance inventory delivery.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with visual merchandising team to develop strategies to drive profitability.
- Balanced workloads to meet targets without overtaxing employees.
- Worked closely with sales associates to complete tasks.
- Employed process improvement initiatives within department.
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Education and Training
High School Diploma05/2008Foley High School, City, State
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Resume Strength
- Completeness
- Length
- Strong summary
Resume Overview
School Attended
- Foley High School
Job Titles Held:
- Sales Lead
- Reservation Sales Agent
- Department Manager
Degrees
- High School Diploma 05/2008
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