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Sales Lead Resume Example

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SALES LEAD
Summary
Skills
  • Lead generation
  • Account management
  • Revenue generation
  • POS system expertise
  • Sales promotions
  • Brand development and marketing
  • Sales transaction processing
  • Customer service
  • Meeting and exceeding sales goals
  • Payment processing
  • Inventory oversight
  • Client relationship management
  • Customer care
  • Supply and inventory management
  • Departmental activities
  • Rules and regulations
  • Staff development
  • Training and mentoring
  • Order processing
  • Issue and conflict resolution
  • Contract development and management
  • Brand management
  • Process improvement
  • Operational improvement
  • Organization
  • Team management
  • Administrative support
  • Problem resolution
  • Inventory management
  • Communications
  • Supervision
  • Business operations
  • Relationship development
  • Project organization
  • Invoice generation
Experience
Vera BradleyFoley, ALSales Lead07/2019 to 10/2020
  • Promoted accessories and cross-sold additional products and services through use of active persuasion.
  • Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
  • Improved profitability and developed pipeline by leveraging multiple marketing channels and sales strategies.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Made outbound sales calls to contact prospective leads, using effective communication skills.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Maintained database of customer and sales information using [Software].
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Monitored performance of sales team and implemented improved methods where needed.
  • Implemented improved methods to assist with marketing campaigns performance.
  • Performed promotional sales calls to increase client base.
  • Negotiated sales and pricing with new and existing clients.
Kaiser Realty & Property Management(Vacasa)Gulf Shores, ALReservation Sales Agent01/2019 to 03/2020
  • Exceeded targets consistently for performance, service quality and raw reservation numbers.
  • Answered questions about resort facilities and local attractions to help customers make favorable choices.
  • Maintained customer loyalty by quickly resolving complaints and service issues.
  • Assisted customers with purchase of travel arrangements and accommodations.
  • Processed cancellations and issued refunds according to company policies.
  • Facilitated customer reservations by providing booking information and processing payments.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Converted calls to reservations by leveraging knowledge of amenities and services to help customers select optimum rooms.
  • Served as point-of-contact for customer complaints and questions, providing speedy and effective resolution.
  • Promoted and enrolled customers in rewards programs and special offers.
  • Recommended additional services to customers, scheduling appointments as needed.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Cross-sold additional products and services to purchasing customers.
  • Introduced customers to new offerings and updated accounts.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Implemented sales plans for classified newspaper advertising by identifying and calling on prospects.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Networked to build client base and promote products to new and existing clients.
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
  • Planned and followed through with inventory management for each store.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
WalmartGulf Shores, ALDepartment Manager06/2016 to 02/2019
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Balanced workloads to meet targets without overtaxing employees.
  • Worked closely with sales associates to complete tasks.
  • Employed process improvement initiatives within department.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Education and Training
High School Diploma05/2008Foley High School, Foley, AL
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Resume Overview

Companies Worked For:

  • Vera Bradley
  • Kaiser Realty & Property Management(Vacasa)
  • Walmart

School Attended

  • Foley High School

Job Titles Held:

  • Sales Lead
  • Reservation Sales Agent
  • Department Manager

Degrees

  • High School Diploma 05/2008

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