LiveCareer-Resume

sales coordinator inside sales representative resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Excellent customer service and communication skills Deadline-minded Sales Coordinator with knack for establishing lucrative relationships with customers. Highly focused on delivering excellent service and support in busy settings. Experience developing and executing strategies designed to maximize profitability. Respectful and friendly professional with dynamic problem solving and customer service talents. Smart Sales Coordinator driving business opportunities with consistent follow up and positive engagement. Experience to mitigate losses and resolve issues quickly while maximizing customer satisfaction.

Skills
  • Customer Service Management
  • Sales Leadership
  • Coaching Skills
  • Delegation and Supervision
  • Team Building and Motivation
  • Computer Proficiency
  • Decision Making
  • Scheduling and Time-Tracking
  • Handling Complaints and Inquiries
  • Handling Complaints
  • Prospecting Skills
  • Customer Engagement and Support
  • Data Entry
  • Analytical Thinking
  • Issue Resolution
  • Product Sales
  • Salesforce Software
  • Service Oriented
  • Critical Thinking
  • Multitasking and Prioritizing
  • Customer Credit Management
  • Willingness to Learn
  • Calendar and Scheduling Software
  • Positive and Upbeat
  • Problem Anticipation and Resolution
  • Superior Work Ethic
  • Persuasive Negotiation
  • Adaptable to Changing Demands
Education and Training
Pensacola Christian College Pensacola, FL Expected in 02/2010 : - GPA : Nanny The Wilson Family | Southaven, MS Balanced children's schedules with regular rest, play, and academic hours. Transported children to play dates, activities such as swim lessons, and special outings with utmost safety. Helped children develop positive social abilities and life-long learning skills.
Gateway Christian School Memphis, TN Expected in 01/2005 High School Diploma : - GPA :
Certifications
  • Topaz Buyer Facilitator Sales Training- Through this training I learned how to build trust, learn the truth, and effectively manage my time to exceed sales goals while crushing the competition.
Experience
Ascena Retail Group - Sales Coordinator/Inside Sales Representative
Dedham, MA, 03/2022 - 03/2023
  • Input customer data into system, updating information regularly with changes to buying habits.
  • Coordinated and finalized sales proposals to complete purchases.
  • Delivered exemplary customer service and support by remaining poised in most stressful situations.
  • Fostered relationships with customers to expand customer base and retain business.
  • Supported sales team by delivering current territory sales data and costing information.
  • Worked with production teams to assess, update and optimize delivery dates for customers.
  • Partnered with sales representatives during customer consultation to build agency and customer relations.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Drove sales by effectively up-selling and cross-selling products to maximize profitability.
  • Developed and implemented new sales strategies to update product lines.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Developed long-term partnerships with lucrative business customers.
Lifeway Christian Bookstore - Key Holder
City, STATE, 09/2015 - 05/2017
  • Handled store opening and closing with consistent attention to established requirements
  • Interpreted company policies to workers and enforce safety regulations
  • Analyzed and resolved work issues and assisted workers with problem solving
  • Maintained attractive, well-organized displays with regular resets
  • Delivered consistent service to customers with proper staff coverage and well-trained employees
  • F
Frase Protection - Product sales, CurrentCustomer Care Lead
City, STATE, 07/2017 -
  • Multitasking Staff training
  • Analytical thinking Appointment scheduling Thorough complaint resolution, Maximize employee performance with effective training and close mentoring
  • Sell products to customers during routine service calls using strong cross-selling abilities to include up-sales and upgraded home protection systems
  • Coordinates fieldwork, including setting up appointments, monitoring work completion, and following up with customers
  • Resolve customer grievances consistently, collaborating with team members to achieve creative solutions in order to avoid customer cancellations
  • Returns calls and emails before end of each day, maintaining both speed and professionalism
  • Manage 60+ calls each day, maintaining strong control to keep duration down and performance high
  • Calls include incoming as well as outbound calls to and from customers
  • Complete tech/product inquiries and follow up with customers to share findings and offer solutions
  • Resolve issues based on thorough investigations of concerns; i.e
  • Testing signal communications that are not working
  • Keep detailed records covering important information such as customer requests and problems, implemented resolutions, and relevant feedback
  • Identify causes of product malfunctions and credited affected customers.

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Resume Overview

School Attended

  • Pensacola Christian College
  • Gateway Christian School

Job Titles Held:

  • Sales Coordinator/Inside Sales Representative
  • Key Holder
  • Product sales, CurrentCustomer Care Lead

Degrees

  • High School Diploma

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