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Sales Coordinator Resume Example

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SALES COORDINATOR
Summary
Enthusiastic individual with excellent work ethic. Demonstrated comprehensive knowledge of management techniques, organizational development, team building and project execution. Flawlessly supervised associate operations requiring strict attention to detail. Developed positive working relationships with other professionals. Ability to communicate effectively and professionally with employees at varying grade levels.   
Highlights

Management/Leadership Skills

Organizational Communications 

Staff Management 

Training and Motivation  

Microsoft Office

Quality Assurance Leadership

Interpersonal Skills

Recruiting

Work Schedule Management

Statistical program usage: SPSS R-Studio
Accomplishments
Publication:
  • Banning, B., Breyer, J., & Turner, C. (2014). Successful Strategies: Marketing for Tomorrow, Best Integrated Writing: Journal of Excellence in Integrated Writing Courses at Wright State.
Experience
Sales CoordinatorNov 2015 to Current
Courtyard by Marriott at University of Dayton - Dayton, OH
  • Ability to identify customer's concerns, perform the tasks required to resolve the issue accurately and timely, and follow-up as necessary to ensure a satisfactory resolution.
  • Ability to work independently in the accomplishment of a wide variety of duties, including setting priorities and prioritizing tasks associated with a diverse organization Ability to handle sensitive organizational information discreetly.
  • Ability to operate computerized programs and databases including MS Word, Excel, PowerPoint; Internet research.
  • Effective communicator, leader and team player.
Front Desk ReceptionistFeb 2015 to Nov 2015
Holiday Inn - Fairborn, United States, OH
  • Worked independently, setting priorities, and coordinating work, with minimal to no supervision.
  • Communicated effectively and professionally with a diverse team at various grade levels to ensure that the expectations of guests are met and exceeded.
  • Identified with guest concerns, performs tasks required to resolve various issues accurately and in a timely manner.
  • Worked exceptionally in a fast paced, high-volume cash-handling environment with daily face-to-face customer contact, while providing high levels of customer service.
  • Prepared, confirmed, and altered guests reservation upon guests request on a computerized database.
  • Prepared paperwork for next shift for incoming reservations to ensure fast and efficient check-in services are provided.
  • Handled confidential documentation such as credit card authorization forms.
Assistant ManagerMar 2014 to Nov 2014
Aldo - Beavercreek, OH
  • Completed store operational requirements by scheduling and assigning employees; followed up on employees work results.
  • Maintained store staff by recruiting, selecting, orienting, and training employees.
  • Accepted and shipped packages to ensure and ensured proper amount of items was placed inside.
  • Compared merchandise invoices to actual items received to ensure that shipments were correct.
  • Physically loaded and unloaded incoming and outgoing packages.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Answered customer's question about merchandises and advised customers on merchandise selection.
  • Itemized and totaled customers merchandise selection at check out counter, on a computer database, and accepted all forms of payment.
  • Stamped, attached, and changed price tags and merchandise, referring to price list.
  • Problem solved independently.
  • Maintained the stability and reputation of the store by complying with legal requirements.
BaristaDec 2013 to Jan 2015
Courtyard by Marriott - Beavercreek, United States, OH
  • Greeted each guest and ensured that each guest felt welcomed upon arrival.
  • Followed operational policies and procedures including those for cash handling, safety and security, to ensure the safety of all partners during each shift.
  • Ensured that sufficient supplies were readily available for food preparation and informed upper management of any shortages.
  • Ensured cleanliness and sanitization of all work areas for food preparation and employee and guest safety.
  • Handled any guest complaints in a positive manner and went above and beyond to satisfy the guest.
  • Placed food and beverage orders upon request, and prepared freshly made entrees and beverages for each guest.
  • Opened and closed Bistro ensuring that Bistro appearance met Courtyard by Marriott standard.
Seasonal Product Consultant Oct 2011 to Jan 2013
Sephora - Beavercreek, United States, OH
  • Assisted clients to ensure they had an amazing experience through great service targeted selling and product application.
  • Worked as a team to maintain a beautiful environment for clients to shop and provide all around great customer service.
  • Replenished sales floor to ensure that product was readily available upon customer request.
  • Maintained cleanliness of store, to provide a safe work and shopping environment.
  • Provided exceptional customer service.
Floor ModelOct 2010 to Aug 2012
Hollister and Co - Beavercreek, United States, OH
  • Greeted customers upon arrival.
  • Kept assigned area presentable, and kept product replenished.
  • Assisted customers by helping them find online products and in store products.
  • Opened and closed store and made sure store met corporate requirements.
  • Provided fast and efficient register service to each guest.
  • Participated in store floor sets.
  • Kept sales floor clean for incoming guests.
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Education
Bachelor of Science, PsychologyWright State University, College of Science and Mathematics - Fairborn, OH2010-2013
Master of Science, Criminal JusticeKaplan University - Chicago, IL2015-2016
Skills
 Ability to evaluate and develop statistical aspects of surveys and utilize statistical techniques.
Ability to conduct statistical research in the development of survey and sampling methodologies, data editing and imputation methodologies.
Ability to evaluate and develop statistical aspects of surveys and utilize statistical techniques.
Ability to evaluate and develop statistical aspects of surveys and utilize statistical techniques.
Ability to conduct statistical research in the development of survey and sampling methodologies, data editing and imputation methodologies.
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Resume Overview

Companies Worked For:

  • Courtyard by Marriott at University of Dayton
  • Holiday Inn
  • Aldo
  • Courtyard by Marriott
  • Sephora
  • Hollister and Co

School Attended

  • Wright State University, College of Science and Mathematics
  • Kaplan University

Job Titles Held:

  • Sales Coordinator
  • Front Desk Receptionist
  • Assistant Manager
  • Barista
  • Seasonal Product Consultant
  • Floor Model

Degrees

  • Bachelor of Science , Psychology
    Master of Science , Criminal Justice

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