Sales Coordinator Resume Example
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SALES COORDINATOR
Summary
Insightful Sales Coordinator with 17 years of experience learning about customer needs to drive sales. Sharp-witted sales expert, talented at attracting new customers. Knowledgeable about competitors' products and pricing to address customer comparison questions and devise effective sales tactics.
Skills
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Experience
Sales Coordinator / Meredith Corporation - Baltimore , MD05/2002 - Current
- Produced marketing collateral for use with prospective clients, including brochures and presentations highlighting all product lines and features.
- Maintain and update the company website with new deliveries and current production.
- Create promotional videos.
- Actualized strategies to continuously improve customer service, company or brand visibility as well as products and services provided.
- Gathered information from clients for entry into a computer database.
- Used contact management database to effectively qualify prospects for assigned sales representatives within assigned territory.
- Built lasting client relationships by organizing and planning sales events.
- Contacted new and existing customers to discuss how needs could be met through specific products and services.
- Executed efficient, successful sales team meetings to keep salesmen informed and focused on closing new deals.
- Cultivated strong value-added relationships with customers daily by delivering product knowledge.
- Created email groups to distribute monthly promotional specials and new product offerings.
- Delivered exemplary customer service and support by remaining poised in most stressful situations.
- Compiled end-user manuals for customers
- Coordinated and attended trade shows to boost existing customer relations and form new relations with potential customers
- Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Greeted customers, answered general questions and directed to appropriate locations.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Set travel arrangements and gathered documents for management and executive staff meetings and trips.
- Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
- Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
- Answered and directed incoming calls using a multi-line telephone system.
- Provided clerical support for all team members to improve office efficiency and enhance productivity.
Cashier / Mile One Automotive - Fort Washington , PA08/2001 - 05/2002
- Inspected items for damage and reported issues to the supervisor to return unsalable merchandise and obtain replacements for customers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
- Troubleshot and resolved issues with cash registers, card scanners, and printers.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Processed returned items in accordance with store policy.
- Observed company return policy when processing refunds, including inspecting the merchandise for wear or damage.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Processed customer payments quickly and returned exact change and receipts.
- Properly verified customer identification for alcohol or tobacco purchases.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Receptionist / Cancer Treatment Centers Of America - Chicago , IL06/1996 - 06/2001
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
- Answered and directed incoming calls using multi-line telephone system.
- Entered data in software to keep records of sales, balances, and deliveries.
Education and Training
Saint Croix Falls High School - City, State05/1997High School Diploma
Additional Information
Proficient computer skills and vast knowledge of Microsoft Office including Word, Excel, Access, PowerPoint and Outlook.
Skilled with Adobe Suite programs such as Illustrator and Photoshop.
Experience in shooting and creating videos for promotion using PowerDirector.
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Resume Overview
School Attended
- Saint Croix Falls High School
Job Titles Held:
- Sales Coordinator
- Cashier
- Receptionist
Degrees
- Saint Croix Falls High School -
City,
State
05/1997 High School Diploma
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