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sales coordinator resume example with 11+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Skills
  • Dependable and Responsible
  • Self-Motivated
  • Multitasking Abilities
  • Technical knowledge
  • Oral and Written communication
  • Compassionate
  • Problem-Solving
  • Data Entry
  • PPE Compliance
  • Team building
  • Organization and Time Management
  • Cultural Awareness
  • Active Listening
  • Attention to Detail
  • Clerical Support
  • Product and Service Sales
  • Prospecting Skills
  • Goals and Performance
  • Employee training
  • Upselling
  • Stocking and replenishing
  • Recordkeeping
  • File and records management
  • Sales Strategies
  • Scheduling
  • Exceptional leader
  • Lead prospecting
  • Problem solving strength
  • Customer Relations
  • Systems and software programs
  • Client Service
  • Interpersonal communication skills
  • Staff Training
Work History
07/2018 to 10/2021 Sales Coordinator Sage Hospitality Resources, Llp | Boston, MA,
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.
  • Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
  • Stayed updated on rates and maintained long-term relationships with clients, resulting in increased overall sales.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.
  • Compiled client profiles and entered information into operating system.
  • Maintained long-term relationships with high net-worth clients.
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Collecting Payments via cash, credit and debit.
  • Making last minute decisions for refunds through various booking outlets
  • Trained over 7 new sales employees on sales processes and closely monitored work to optimize productivity
05/2015 to 07/2018 Housekeeping Supervisor Caesars Entertainment Corporation | Elgin, IL,
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Evaluated employee performance and developed improvement plans.
  • Worked with front desk to respond promptly to all guest requests.
  • Improved process efficiency through effective inventory control in alignment with client standards.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Communicated repair needs to maintenance staff.
  • Created and implemented training programs to enhance employee performance.
  • Increased employee performance through effective supervision and training.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by 3 hours per week.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Managed laundry sorting, washing, drying and ironing.
  • Kept building entryway glass clean and polished for professional presentation.
  • Managed household staff while parents were away.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Surpassed sales goals by improving service delivery.
05/2010 to 05/2015 Childcare Provider The Boar's Head | Charlottesville, VA,
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Introduced children to educational games and activities to boost learning.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Consulted with families to discuss activities and behaviors of each child.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Cared for children ages 0 to 15 in nurturing and age-appropriate way.
  • Kept areas clean, organized and stocked, and sanitized surfaces and toys.
06/2014 to 10/2014 Medical Assistant Extern 160+hrs Conway Medical Center | City, STATE,
  • Obtained client medical history, medication information, symptoms and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Offered age-appropriate patient care before, during and after exams.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Report significant information and changes in patient condition to nurse supervisor.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Implemented care and efficiency improvements to support and enhance office operations.
Education
Expected in 09/2014 to to Associate Of Applied Science | Medical Assisting Miller-Motte Technical College , Conway SC, GPA:
Expected in 05/2012 to to High School Diploma | Marion High School, Marion, SC GPA:

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Resume Overview

School Attended

  • Miller-Motte Technical College
  • Marion High School

Job Titles Held:

  • Sales Coordinator
  • Housekeeping Supervisor
  • Childcare Provider
  • Medical Assistant Extern 160+hrs

Degrees

  • Associate Of Applied Science
  • High School Diploma

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