sales coordinator resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Document Control Specialist experienced in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task.

  • Handling Complaints and Inquiries
  • Delegation and Supervision
  • Scheduling and Time-Tracking
  • Merchandise Quality Assurance
  • Staff Coaching and Training
  • Recruitment and Training
  • Reporting and Performance Analysis
  • Corrective Actions
  • Daily Workflows
  • Departmental Procedures
  • Administrative Documentation
  • Records Organization
  • Systems Assessment and Improvement
  • Electronic Document Management System
  • Inquiry Requests
  • Product Assessments
  • Adaptable to Changing Demands
Work History
Sales Coordinator, 11/2021 to Current
Accor HotelsSan Francisco, CA,
  • Create customer spare part proposals using cost estimate worksheets
  • Create customer service repair requests using service build up worksheets
  • Document control of proposals, spare part orders, project application updates, order changes, naming conventions, document traceability
  • Order entry, and Vendor Drop Ship spare part orders using MS, Great Plains
  • Vendor communication for drop ships, lead times, costing, availability, and general product information
  • Follow up on POs for product delivered to ensure accuracy
  • Monitor and maintain requests from the Sales RFQ emails in a timely manner, various types of requests
  • Supporting procurement/engineering teams with gathering product information, timelines for shipments, and updating information into Great Plains/Dynamic, Excel Spreadsheets, Share Point
  • Administrative support for management, schedule Team meetings, execute creation and formatting of weekly production report, track all RMA requests to final resolution
Document Control Coordinator, 02/2019 to 11/2021
Agilent Technologies, Inc.Des Moines, IA,

· Review and Control all customer external provided documents i.e., Purchase Orders, Blue Print Notes, Terms and Conditions, Statutory, and Regulatory requirements into a database for real time flowed down requirements

· Process and manage ISO document change(s) of controlled and uncontrolled documents

· Review all completed job orders to verify accuracy of documentation standards

· Track and graph nonconforming trends per department and/or procedure

· Initiate and Track Customer Complaints, and Corrective Actions for customer returns

· Maintain databases for Customer Feedback Log, External Provider Incident Log, Corrective Action Log, Nonconformance Report Log, and all ISO9001:2015 Data Input

· Compile and submit customer required data packets, i.e., AS9102B First Article Inspection Report, Certificate of Compliance, RoHS Certificate of Compliance, First Sample Report, Material Certification

· Maintain Customer part print and specification documents, drawing numbers and revision levels

· Contract and Purchase order research of customer flow down regulations and requirements, i.e., AS9100D: Aero Space, ITAR: International Trade & Arms Regulation, CUI: Controlled Unclassified Information, ISO9001:2015: International Organization for Standardization

· Create company process flow procedures, work instructions, forms, and signs

· Conduct surveillance audits to ensure company compliance of ISO9001 Certification

· Member of ISO9001:2015, Safety Committee Member, Material Review Board Member, Leadership Team

Master Data Management, 04/2017 to 06/2018
DPI Specialty FoodsCity, STATE,

· Verify all item information provided from the vendor or broker matches up with external databases, price lists, spec sheets and other online tools. Verify that all items also meet our customer’s requirements before completion

· Validate and proof vendor, broker and internal department paperwork for accuracy to ensure correct data is entered into DPI’s internal database

· Communicate with internal departments, vendors and brokers via telephone and e-mail to collect appropriate data about new item and vendor information for uploading into DPI’s internal database. This can include troubleshooting and correcting discrepancies or incomplete submissions

· Determine cost components and procurement information needed for each new item including reviewing allowances and guarantees for vendor, setting margins, and calculating the minimum order needed to be profitable

· Read and validate vendor’s insurance, tax information, vendor agreements, and food safety documentation for new vendors to determine if the vendor will meet both DPI’s standards and our customer’s requirements

· Support vendors with account set up in the New Vendor Portal and New Item Portal by answering questions related to marketing solutions, food safety, vendor agreements, and procurement information

· Conduct online research and cold call vendors to collect missing information

· Update internal tracker daily with progress reports in order to communicate status of each request to vendors and internal staff

Contract Truckmen Payroll, 03/2002 to 03/2015
Continental TransportCity, STATE,

· Managed 90 owner-operators revenue and expenses for bi-monthly payroll

· Maintained all aspects of the office; custom forms, office equipment, office products, design and maintain company website, interview and hire new employees

· Basic AR/AP, billing, shipping accounts, dispatching

· Administrative Assistant to company President

· Assisted owner-operators with start-up of their own Limited Liability Company, in various states

· Maintained Cargo-Liability Insurance

· Reconciled owner-operator monthly fuel-mileage and cash advances through EFS/Comdata/T-chek

· Telephone, Email, Face-to-Face, employee, vendor and customer interaction

High School Diploma: , Expected in to Brighton High School - Brighton, CO

ISO9001:2015 Lead Auditor Training Course

Certificate of Attendance April 2019.

Cavendish-Scott # 19-C756


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Resume Overview

School Attended

  • Brighton High School

Job Titles Held:

  • Sales Coordinator
  • Document Control Coordinator
  • Master Data Management
  • Contract Truckmen Payroll


  • High School Diploma

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