Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Goals and performance
Exceptional leader
Recordkeeping
Stocking and replenishing
Work History
Sales Coordinator, 04/2014 to Current Us Foods, Inc. – Hurricane, UT,
Closed over $1000 in sales each month, including preparing contracts and processing order forms.
Built strong client relationships and provided high value-adding services, resulting in company increase
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Creating and updating a monthly Excel sheet for sales, which is presented to the CEO & CFO of American Alarm Systems.
Proficient in SedonaOffice, which is the main software that all departments in our company use daily to either create new accounts for new customers or modify existing accounts. Breaks down confidential information, RMR (Monthly monitoring, invoices, past dues, alarm systems, recent services etc.
Proficient in ZOHO, which is used to create leads for new customers, current customers and updates on our follow ups.
Proficient in PandaDoc, very similar to DocuSign. Able to send over a proposal to new or existing customers. Allows the customer to e-sign and fill out documents such as (call list, auto-pay, one-time payment form) etc.
Service Scheduler, 01/2013 to 04/2014 Ferrellgas – Waldo, WI,
Scheduling and coordination of service calls for existing customers that have been broken into or have a faulty system that cannot be resolved over the phone.
Scheduling of annual fire inspections, this is a fire marshall requirement for all customers that have a fire alarm system to obtain a document that shows all fire devices are operating and working properly.
Technical support over the phone for security and fire alarms. Walking a customer through the process on how to add/delete codes, testing out their system to make sure it is communicating to our central station and clearing all troubles that are signaling in their system.
High call volume department, about 30-40 calls a day. Either from customers or our service technicians. Anything from re-directing to the right department, troubleshooting, scheduling, providing pricing for additional devices or simply assisting on a concern.
Radio Telephone Operator / Security Guard, 03/2012 to 01/2013 Cornerstone Building Brands – Indianapolis, IN,
Multi-tasking between answering high call volume from customers and maintaining radio traffic from our patrol officers.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure secuirty of doors, windows and gates.
Dispatch alarm activations from 3rd party alarm companies and investigate disturbances.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Call police or fire departments in case of emergency, such as fire or presence of unauthorized persons.
Circulate among visitors, patrons, and employees to preserve order and protect property.
Administrative Assistant , 08/2009 to 03/2012 Community Integration Services – City, STATE,
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Assisted coworkers and staff members with special tasks on daily basis.
Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Kept reception area clean and neat to give visitors positive first impression.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to offIce staff
Ability to develop and organize all aspects of programming for seniors including recreational and educational programs.
Maintain liasion with various group leaders/volunteers including, but not limited to, bingo, card league, trips, STARS and exercise classes.
Supervises the operations of the on-site cafeteria that serves a daily meal to senior adults within the facility and participants of the meals on wheels program.
Provides information and referral services for a variety of social services available to senior adults in the community including state and federal programs such as Medicare/Medical, HUD Housing, County Indigent Fundaing, etc.
Education
High School Diploma: , Expected in Granada Hills High School - Granada Hills, GPA:
: Criminal Justice, Expected in Los Angeles Pierce College - Woodland Hills, CA, GPA:
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