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Sales Clerk Supervisor Resume Example

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SALES CLERK SUPERVISOR
Summary

Articulate [Job Title] driven to succeed. Strategic planning and client relationship management expert.

[Job Title] with background as [Job Title 1] and [Job Title 2] looking to join a growing entrepreneurial organization as part of the Executive team.

Dependable Feeder offering [Number] years of experience in production and manufacturing settings. Detail-oriented with commitment to safety and quality. Adept at training new employees on processes and procedures.

Outgoing Certified Server Trainer with proven ability to drive sales through excellent customer service. Experienced with training and coaching new servers on sales techniques and menus while multitasking in fast-paced environments.

Hardworking Feeder with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments.

Skills
  • Sales leadership development
  • Front end maintenance
  • Sales lead development
  • Identifying sales trends
  • Front end operations
  • Sales leadership and training
  • Front-end operations
  • Reporting sales trends
  • Sales leadership
  • Developing leads
  • Staff development and leadership
  • Educational leadership
  • Building end caps
  • Sales skills
  • Revenue and sales projections
  • Training leadership
  • Accurate sales transactions
  • Producing leads
  • Calendar scheduling
  • Sales follow-up
  • Scheduling and calendaring
  • Agenda control
  • Spending evaluations
  • Sales strategy expertise
  • Sales support
  • Meeting leadership
  • Team leadership
  • Attendance records maintenance
  • Calendaring and scheduling
  • Sales closing
  • Team leadership and development
  • Front desk communications
  • Leading performances
  • Leadership ability
Experience
May 2013
to
Current
Pearl Harbor Fleet StorePearl Harbor, HISales Clerk Supervisor
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Cultivated lucrative relationships with clients through active engagement, issue resolution and [Skill] talents.
  • Increased store sales by [Number]% by cross-selling complementary items.
  • Mentored newly hired [Job title]s in upselling techniques, [Skill] and [Skill] to improve sales expertise.
  • Planned and updated work schedules for optimal coverage of expected business needs.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Processed credit card payments and counted back change and currency with [Number]% accuracy rate.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Reduced process lags by effectively managing [Number] staff to ensure optimal productivity.
  • Delegated tasks to employees based upon individual strengths and experience in [Area of expertise].
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Hired, trained, supervised and motivated team of [Number] retail professionals to provide knowledgeable and fast service to every guest.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Checked inventory system to locate items at other stores, improving sales rates [Number]%.
  • Guided and supported [Number] staff members to consistently achieve team and personal goals.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
  • Saved costs, effectively negotiating vendor pricing contracts to increase savings.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
December 2012
to
May 2013
Pearl Harbor Navy ExchangeHonolulu, HIInventory Control Specialist
  • Verified prices and computed totals to complete accurate invoices.
  • Documented production volume, materials consumption and quality issues in [Software] to keep management well-informed and support proactive planning.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Collaborated with management, sales and engineering to adjust plans and maintain targets.
  • Consulted with department supervisors and [Type] teams to evaluate needs and discuss corrective actions for individual concerns.
  • Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Analyzed shortages and reported findings to [Job title], focusing on continuous improvement.
  • Audited shortages of [Product or Service] to focus on continuous improvement and suggested methods to improve inventory usage.
  • Performed cycle counts on daily basis to immediately spot errors and apply effective remedies.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Investigated and resolved variances with inventory records.
  • Entered information into [Software] to update [Type] and status reports.
August 2006
to
December 2012
Pearl Harbor Navy ExchangeHonolulu, HIFront End Sales Lead
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Successfully led key projects which resulted in [positive outcome].
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Planned and executed [project].
  • Conducted analysis to address [issue] which led to [positive outcome].
Education and Training
August 2009
University of PhoenixHonolulu, HIBachelor of Science: Human Services
May 1997
Hawaii Business CollegeHonolulu, HIAssociate of Arts: Data Entry
May 1987
Hawaii Business CollegeHonolulu, HIAssociate of Arts: Clerical Studies
May 1997
Hawaii Business CollegeHonolulu, HIAssociate of Arts: Hotel And Travel Hospitality Industry
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Resume Overview

Companies Worked For:

  • Pearl Harbor Fleet Store
  • Pearl Harbor Navy Exchange

School Attended

  • University of Phoenix
  • Hawaii Business College

Job Titles Held:

  • Sales Clerk Supervisor
  • Inventory Control Specialist
  • Front End Sales Lead

Degrees

  • Bachelor of Science : Human Services
    Associate of Arts : Data Entry
    Associate of Arts : Clerical Studies
    Associate of Arts : Hotel And Travel Hospitality Industry

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