Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Articulate [Job Title] driven to succeed. Strategic planning and client relationship management expert.
[Job Title] with background as [Job Title 1] and [Job Title 2] looking to join a growing entrepreneurial organization as part of the Executive team.
Dependable Feeder offering [Number] years of experience in production and manufacturing settings. Detail-oriented with commitment to safety and quality. Adept at training new employees on processes and procedures.
Outgoing Certified Server Trainer with proven ability to drive sales through excellent customer service. Experienced with training and coaching new servers on sales techniques and menus while multitasking in fast-paced environments.
Hardworking Feeder with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments.
Skills
Sales leadership development
Front end maintenance
Sales lead development
Identifying sales trends
Front end operations
Sales leadership and training
Front-end operations
Reporting sales trends
Sales leadership
Developing leads
Staff development and leadership
Educational leadership
Building end caps
Sales skills
Revenue and sales projections
Training leadership
Accurate sales transactions
Producing leads
Calendar scheduling
Sales follow-up
Scheduling and calendaring
Agenda control
Spending evaluations
Sales strategy expertise
Sales support
Meeting leadership
Team leadership
Attendance records maintenance
Calendaring and scheduling
Sales closing
Team leadership and development
Front desk communications
Leading performances
Leadership ability
Experience
05/2013 to CurrentSales Clerk Supervisor Computacenter Plc | Chesterfield, MO,
Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
Cultivated lucrative relationships with clients through active engagement, issue resolution and [Skill] talents.
Increased store sales by [Number]% by cross-selling complementary items.
Mentored newly hired [Job title]s in upselling techniques, [Skill] and [Skill] to improve sales expertise.
Planned and updated work schedules for optimal coverage of expected business needs.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Processed credit card payments and counted back change and currency with [Number]% accuracy rate.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Enhanced sales by implementing merchandising and promotional improvements.
Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Reduced process lags by effectively managing [Number] staff to ensure optimal productivity.
Delegated tasks to employees based upon individual strengths and experience in [Area of expertise].
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Taught staff how to handle difficult situations with calm and professionalism.
Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Collaborated with all company departments to ensure cohesive branding and strategic product placement.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Delegated tasks to specific employees based on individual knowledge and strengths.
Hired, trained, supervised and motivated team of [Number] retail professionals to provide knowledgeable and fast service to every guest.
Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Organized and updated schedules to optimize coverage for expected customer demands.
Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
Checked inventory system to locate items at other stores, improving sales rates [Number]%.
Guided and supported [Number] staff members to consistently achieve team and personal goals.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
Saved costs, effectively negotiating vendor pricing contracts to increase savings.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
12/2012 to 05/2013Inventory Control SpecialistPearl Harbor Navy Exchange | City, STATE,
Verified prices and computed totals to complete accurate invoices.
Documented production volume, materials consumption and quality issues in [Software] to keep management well-informed and support proactive planning.
Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Collaborated with management, sales and engineering to adjust plans and maintain targets.
Consulted with department supervisors and [Type] teams to evaluate needs and discuss corrective actions for individual concerns.
Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
Managed weekly inventory and supply tracking, noting items requiring reorder.
Analyzed shortages and reported findings to [Job title], focusing on continuous improvement.
Audited shortages of [Product or Service] to focus on continuous improvement and suggested methods to improve inventory usage.
Performed cycle counts on daily basis to immediately spot errors and apply effective remedies.
Ran markdown reports, managed store replenishment and analyzed buying reports.
Investigated and resolved variances with inventory records.
Entered information into [Software] to update [Type] and status reports.
08/2006 to 12/2012Front End Sales LeadPearl Harbor Navy Exchange | City, STATE,
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Successfully led key projects which resulted in [positive outcome].
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Planned and executed [project].
Conducted analysis to address [issue] which led to [positive outcome].
Education and Training
Expected in 08/2009Bachelor of Science | Human ServicesUniversity of Phoenix, Honolulu, HIGPA:
Expected in 05/1997Associate of Arts | Data EntryHawaii Business College, Honolulu, HIGPA:
Expected in 05/1987Associate of Arts | Clerical StudiesHawaii Business College, Honolulu, HIGPA:
Expected in 05/1997Associate of Arts | Hotel And Travel Hospitality Industry Hawaii Business College, Honolulu, HIGPA:
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