Sales Clerk Customer Service Cashier resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5 (555) 432-1000,

Knowledgeable individual with friendly disposition and desire to work hard. Known for having outstanding work ethic. Able to lift [20-100] pounds and trained to operate POS and smart system equipment.

Decisive nurse aide ready to take on new challenges to help great company succeed. Proactive professional highly skilled in customer service and providing personal care. Known for having dynamic work ethic and being team player.

  • Retail sales customer service
  • Service-driven sales
  • Client-focused service
  • Patient service and assistance
  • Product and service familiarity
09/2017 to Current Sales Clerk/Customer Service Cashier Brightview Senior Living | Shelton, CT,
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Assessed floor displays to determine which merchandise required restocking.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Scanned merchandise barcodes and bagged items using appropriate strategies for each type.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Maintained front check out area to keep traffic flows running smoothly and efficiently.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Assisted customers based on currently available product, promotional and policy information.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Facilitated inventory and stock management to replenish inventories and minimize excess.
  • Responded to customer questions about products and services.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Received and submitted payments and returns with accuracy and efficiency.
11/2015 to 04/2020 Certified Nursing Assistant Conn's, Inc. | Winston Salem, NC,
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided nursing assistance to residents in [40]-bed [AL& MC] care facility.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
03/2009 to 07/2015 Sales Associate Walmart | City, STATE,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped average of 10 customers per day by responding to inquiries and locating products.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through system and coordinated product deliveries.
  • Assisted customers by finding needed beauty products items and checking inventory for items at other locations.
  • Recommended optimal merchandise based on customer needs and desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Educated customers on product and service offerings.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
Expected in 06/2011 GED | OCCC, Oklahoma City, OK, GPA:
Expected in 06/2012 LTC/HHA Certification | Moore Norman Technology Center - South Penn, Oklahoma City, OK GPA:

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Resume Overview

School Attended

  • OCCC
  • Moore Norman Technology Center - South Penn

Job Titles Held:

  • Sales Clerk/Customer Service Cashier
  • Certified Nursing Assistant
  • Sales Associate


  • GED
  • LTC/HHA Certification

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