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Sales Clerk Resume Example

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SALES CLERK
Professional Summary

Multilingual individual with team-oriented nature and expertise to handle diverse tasks, including checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales. Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic [Job Title] well-educated in [Area of expertise] and [Area of expertise]. Knowledgeable and courteous professional with [Number] years of hands-on experience in recommending and helping customers select merchandise based on needs. Proficient in cash register and POS system operations. Friendly Sales Clerk offering expertise in [Product type]. Expert in upselling and resolving customer concerns. [Number] years in service and sales. Dependable [Job Title] with terrific work ethic and expertise in managing [Task] and [Task] in quick-paced settings. Drove customer loyalty by promptly offering assistance. Established commitment to engaging customers. Efficient [Job Title] skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in [Type] environments. Skilled Sales Clerk adept at operating in fast-paced retail environments. Proficient in cash register operations, bagging and returns procedures. Achievements include expanding customer base by [Number]% and bringing in more than $[Amount] in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and capability to travel up to [Number]% of time.

Skills
  • Sales
  • Store Merchandising
  • Cleaning
  • Accurate Money Handling
  • Cash Register Operation
  • Product Knowledge
  • Bagging Knowledge
  • Merchandising
  • Staff education and training
  • Cash register operations
  • Sales expertise
  • Cash Handling
  • Merchandising ability
  • Strategic Planning
  • Customer service
  • Performance improvement
  • Customer Relations
  • Problem solving strength
  • Interpersonal communication skills
  • Product promotions
  • Cleaning procedures
  • Equipment operation
  • Product restocking
  • Heavy lifting
  • Shelving of products
  • Problem resolution
  • Supervision
  • Relationship development
Work History
Sales Clerk | 03/2019 to 10/2020
Kum & Go - Granby, CO
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Supported promotional plans by updating signage with price changes.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Kept front check out area clean and organized for efficient service.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by [Number]%.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems, including [Type] and [Type] issues.
  • Hauled [Type] and [Type] items from stock, using [Type] equipment and placed on correct store shelves.
  • Drove team revenue totals by bringing in over $[Amount] in sales.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings [Number]%.
  • Reduced losses due to shrink and damaged goods [Number]% through [Action] and [Action].
  • Used several databases to order inventory from [Number] major suppliers.
  • Assisted over [Number] customers daily with buying experience to increase customer satisfaction ratings [Number]% in [Timeframe].
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Presented, rotated and date-checked products to maintain company freshness standards.
Night Stocker | 03/2015 to 02/2019
City Market - Granby, CO
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Unloaded arriving product stock and moved to store display areas.
  • Moved and lifted heavy loads of merchandise using [Type] equipment.
  • Assessed shelves in [Type] department to determine which items to replenish or reorder.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Hauled [Type] and [Type] items from stock, using [Type] equipment and placed on correct store shelves.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Collected assigned merchandise and transported to store floor locations using hand trucks.
  • Checked aisles and [Type] areas for spills or [Type] issue and notified [Job title] for quick clean-up.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by [Number]%.
Produce Clerk | 03/2015 to 01/2019
City Market - Granby, CO
  • Performed regular segment cycle counts and [Timeframe] inventory audits to maintain accurate records.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Supported promotional plans by updating signage with price changes.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Maintained safe, neat and clean working environment at all times.
  • Operated various types of equipment including balers, power jacks and slicing machines.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Hauled [Type] and [Type] items from stock, using [Type] equipment and placed on correct store shelves.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Performed daily inventory checks of merchandise on hand through [Action] and [Action].
  • Assisted customers with price checking and finding requested items in store.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Checked aisles and [Type] areas for spills or [Type] issue and notified [Job title] for quick clean-up.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Used [Software] to record received, counted and stored stock items.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by [Number]%.
Education
Cascades Job Corps Center - Skagit Valley | GED12/2011
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Resume Overview

Companies Worked For:

  • Kum & Go
  • City Market

School Attended

  • Cascades Job Corps Center

Job Titles Held:

  • Sales Clerk
  • Night Stocker
  • Produce Clerk

Degrees

  • Cascades Job Corps Center - Skagit Valley | GED

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