Sales Clerk Resume Example

Trained and worked in several departments. These include paint, flooring, interior & exterior garden, hardware & tools, windows & doors, appliances, kitchen design, customer service & pro desks, returns & cashier.

• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
• Kept apprised of emerging trends and provided informative customer service to assist in product selection.
• Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
• Trained several new department heads, and multiple cross-trained employees in multiple departments.
• Coached team members on security risks and loss prevention to aid in mitigating store theft.
• Observed customer behaviors to identify security threats and escalate concerns to supervisors.
• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Recommended merchandise to customers based on needs and preferences.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Recommended optimal merchandise based on customer needs and desires.
• Demonstrated products to customers, discussed features and redirected objections to capture sales.
• Educated customers by demonstrating building, design, and painting skills in customer classes.
• Organized and oversaw children outreach programs in-store and on location (hospitals, schools, etc.).
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Drove sales of paint and paint products by applying proactive nature, knowledge of customer preferences and active listening skills.
• Mixed and matched paints according to customer specifications.
• Processed orders through system and coordinated product deliveries.
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

Trained and worked in several departments including paint, home decor, hardware & tools, interior & exterior garden, flooring, electrical, service desk, cashier & returns.

• Processed orders through system and coordinated product deliveries.
• Sold various products by explaining unique features and educating customers on proper application.
• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
• Assisted customers by finding needed project items and checking inventory for items at other locations.
• Offered product and service consultations and employed upselling techniques.
• Mixed and matched paints according to customer specifications.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Recommended merchandise to customers based on needs and preferences.
• Educated customers on product and service offerings.
• Recommended optimal merchandise based on customer needs and desires.
• Helped customers sign up for loyalty programs and submitted completed paperwork.
• Demonstrated products to customers, discussed features and redirected objections to capture sales.
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Kept apprised of emerging trends and provided informative customer service to assist in product selection.

Trained in home theater, televisions, and car audio.

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
• Kept apprised of emerging trends and provided informative customer service to assist in product selection.
• Processed orders through system and coordinated product deliveries.
• Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 20% or more.
• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
• Assisted customers by finding needed home theater items and checking inventory for items at other locations.
• Offered product and service consultations and employed upselling techniques.
• Recommended merchandise to customers based on needs and preferences.
• Educated customers on product and service offerings.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Drove sales of televisions and home theater products by applying proactive nature, knowledge of customer preferences and active listening skills.
• Demonstrated products to customers, discussed features and redirected objections to capture sales.
• Helped customers sign up for loyalty programs and submitted completed paperwork.