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Sales Clerk Resume Example

Resume Score: 80%

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MH
SALES CLERK
Summary

Talented Sales Clerk adept at operating in fast-paced retail environments. Proficient in cash register operations, bagging and returns procedures.

Self-motivated individual recognized for exemplary customer service talents and cash handling accuracy. Expertise in merchandising and stocking and loss prevention. Committed to displaying positive, helpful attitude on daily basis.

Skills
  • Wrapping procedures
  • Point of sale operations
  • Merchandising
  • Inventory management
  • Customer service
  • Team collaboration
  • Administrative support
  • Communications
  • Planning and coordination
Experience
07/2019 - 04/2020Sales Clerk7-Eleven | Roanoke, VA
  • Assessed floor displays to determine which merchandise required restocking.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Maintained front check out area to keep traffic flows running smoothly and efficiently.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Scanned merchandise barcodes and bagged items using appropriate strategies for each type.
  • Received and submitted payments and returns with accuracy and efficiency.
07/2018 - 05/2019ServerAwful Arthurs | Roanoke, VA
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Partnered with team members to efficiently serve food and beverages.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Plated food and ensured plate presentation and food quality were of highest standard.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared as patrons finished food and beverage items.
  • Greeted newly seated guests quickly and efficiently.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
12/2017 - 03/2018Cook/Food ServerBenny Marconi's | Roanoke, VA
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Operated all kitchen equipment safely to avoid injuries.
  • Developed strategies to enhance catering and retail foodservice revenue and productivity goals.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.
03/2015 - 02/2017Host/ Server/Bartender Shift ManagerFork in the market | Roanoke, VA
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Answered customers' questions about hours, seating, current wait time and other information.
Education and Training
06/2009High School Diploma
Patrick Henry High School | Roanoke, VA
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Resume Overview

Companies Worked For:

  • 7-Eleven
  • Awful Arthurs
  • Benny Marconi's
  • Fork in the market

School Attended

  • Patrick Henry High School

Job Titles Held:

  • Sales Clerk
  • Server
  • Cook/Food Server
  • Host/ Server/Bartender Shift Manager

Degrees

  • 06/2009 High School Diploma

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