Sales Clerk Resume Example 7 Eleven

SALES CLERK

Summary

Talented Sales Clerk adept at operating in fast-paced retail environments. Proficient in cash register operations, bagging and returns procedures.

Self-motivated individual recognized for exemplary customer service talents and cash handling accuracy. Expertise in merchandising and stocking and loss prevention. Committed to displaying positive, helpful attitude on daily basis.

Skills

Wrapping procedures
Point of sale operations
Merchandising
Inventory management
Customer service

Team collaboration
Administrative support
Communications
Planning and coordination

Experience

07/2019 - 04/2020Sales Clerk7-Eleven | Roanoke, VA

Assessed floor displays to determine which merchandise required restocking.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Updated signage to reflect current prices and help promote target merchandise.
Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
Greeted customers upon entrance and handled all cash and credit transactions.
Helped customers complete purchases, including processing payments and bagging items.
Assisted customers by carrying packages and bags and securing purchases in vehicles.
Maintained front check out area to keep traffic flows running smoothly and efficiently.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Removed outdated and overripe items from stock to eliminate health risks.
Scanned merchandise barcodes and bagged items using appropriate strategies for each type.
Received and submitted payments and returns with accuracy and efficiency.

07/2018 - 05/2019ServerAwful Arthurs | Roanoke, VA

Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Partnered with team members to efficiently serve food and beverages.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Managed closing duties, including restocking items and reconciling cash drawer.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Plated food and ensured plate presentation and food quality were of highest standard.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Carefully transferred orders from kitchen and bar areas to tables and cleared as patrons finished food and beverage items.
Greeted newly seated guests quickly and efficiently.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

12/2017 - 03/2018Cook/Food ServerBenny Marconi's | Roanoke, VA

Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
Operated all kitchen equipment safely to avoid injuries.
Developed strategies to enhance catering and retail foodservice revenue and productivity goals.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.

03/2015 - 02/2017Host/ Server/Bartender Shift ManagerFork in the market | Roanoke, VA

Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Cleaned and restocked front counter areas, got change for register and checked server supplies.
Answered customers' questions about hours, seating, current wait time and other information.

Education and Training

06/2009High School Diploma
Patrick Henry High School | Roanoke, VA

Resume Overview

Companies Worked For:

7-Eleven
Awful Arthurs
Benny Marconi's
Fork in the market

School Attended

Patrick Henry High School

Job Titles Held:

Sales Clerk
Server
Cook/Food Server
Host/ Server/Bartender Shift Manager

Degrees

06/2009 High School Diploma

Sales Clerk Resume Example

Resume Score: 80%

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