Sales Agent Representative Resume Example
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SALES AGENT REPRESENTATIVE
Professional Summary
Highly motivated high school graduate looking for a full-time position with a company where I can utilize clerical, customer service skills, time management skills and multi-tasking abilities to make sure all necessary duties are completed as well as building customer relationships.
Work History
C3/Customercontactchannels - Sales Agent RepresentativeTahlequah , OK10/2019 - Current
- Helped resolve client problems quickly with superior customer service.
- Exceeded sales goals by 95% to increase revenue and facilitate selling of insurance.
- Pursued minimum of 100+ new leads each month.
- Efficiently solved complex problems that impacted management.
- Exceeded established sales goals and increased client retention by 90%.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Proactively managed client correspondence and recorded all tracking and communications.
- Created and executed reorganization plan, training and development programs and implemented process improvements.
- Developed and delivered engaging sales presentations to convey product benefits.
- Recommended accurate and effective solutions to customers after identifying problems.
- Catered product launches specifically and successfully towards clientele to meet business objectives and support customer relations.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Identified client needs, built relationships and overcame objections to drive sales.
At & T - Customer Service Representative Orange Park , FL05/2019 - 09/2019
- Checked supply inventories and work orders daily to encourage subcontractor efficiency and productivity.
- Stocked aisles with merchandise and cleaned paint counter for orderly appearance.
- Prepared paint primers to proper consistency with electric mixer and matched color choices for consumers.
- Located merchandise in store for consumers and demonstrated usage of tools and prep items.
- Monitored employee performance to maintain quality and compliance with job standards.
- Efficiently performed retail merchandising including stocking, cleaning, down stocking and pricing.
- Managed and organized color merchandising materials, catalogs and manufacturer information.
- Assigned daily operational duties to team outlining day-to-day goals and priorities.
- Informed associates of promotions for marketing efforts to increase sales.
Vacasa - Retail AssociateBainbridge Island , WA09/2018 - 04/2019
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
- Increased sales by offering advice on purchases and promoting additional products.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Trained in loss prevention, visual merchandising and general sales skills.
- Energized and motivated in performing sales floor activities including merchandising and selling.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Greeted customers entering store and promoted sales or special programs.
- Answered questions about store policies and concerns to support positive customer experiences.
Mancusos Restaurants Inc. - HostessCity , STATE02/2018 - 06/2018
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Informed servers of newly seated parties for speedy service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Checked and restocked server areas and organized and got change for front counter.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Skills
- Sales expertise
- Customer Relations
- Customer service
- Lead prospecting
- Client Service
- Systems and software programs
- Strategic Planning
Education
06/2019Brewer High SchoolCity, StateHigh School Diploma
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Resume Strength
- Word choice
- Measurable results
- Strong summary
- Clear contact info
- Typos
Resume Overview
School Attended
- Brewer High School
Job Titles Held:
- Sales Agent Representative
- Customer Service Representative
- Retail Associate
- Hostess
Degrees
- High School Diploma
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