Sales Agent Representative Resume Example Farmers Insurance Scott Neill

SALES AGENT REPRESENTATIVE

Professional Summary

Highly motivated high school graduate looking for a full-time position with a company where I can utilize clerical, customer service skills, time management skills and multi-tasking abilities to make sure all necessary duties are completed as well as building customer relationships.

Work History

Farmers Insurance - Scott Neill - Sales Agent RepresentativeRoanoke, TX10/2019 - Current

Helped resolve client problems quickly with superior customer service.
Exceeded sales goals by 95% to increase revenue and facilitate selling of insurance.
Pursued minimum of 100+ new leads each month.
Efficiently solved complex problems that impacted management.
Exceeded established sales goals and increased client retention by 90%.
Increased revenue by acquiring new customers and determining needs to offer relevant products.
Proactively managed client correspondence and recorded all tracking and communications.
Created and executed reorganization plan, training and development programs and implemented process improvements.
Developed and delivered engaging sales presentations to convey product benefits.
Recommended accurate and effective solutions to customers after identifying problems.
Catered product launches specifically and successfully towards clientele to meet business objectives and support customer relations.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Utilized effective communication and active listening skills to create client rapport to grow profitability.
Determined problem areas and resolved issues related to profitability and business objective achievement.
Identified client needs, built relationships and overcame objections to drive sales.

Lowe's - Customer Service Representative Fort Worth , Tx 05/2019 - 09/2019

Checked supply inventories and work orders daily to encourage subcontractor efficiency and productivity.
Stocked aisles with merchandise and cleaned paint counter for orderly appearance.
Prepared paint primers to proper consistency with electric mixer and matched color choices for consumers.
Located merchandise in store for consumers and demonstrated usage of tools and prep items.
Monitored employee performance to maintain quality and compliance with job standards.
Efficiently performed retail merchandising including stocking, cleaning, down stocking and pricing.
Managed and organized color merchandising materials, catalogs and manufacturer information.
Assigned daily operational duties to team outlining day-to-day goals and priorities.
Informed associates of promotions for marketing efforts to increase sales.

Banana Republic - Retail AssociateGrapevine, TX09/2018 - 04/2019

Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
Increased sales by offering advice on purchases and promoting additional products.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Maintained clean sales floor and straightened and faced merchandise.
Trained in loss prevention, visual merchandising and general sales skills.
Energized and motivated in performing sales floor activities including merchandising and selling.
Employed strategic tactics such as cross-selling and upselling to drive sales.
Demonstrated items to customers and created customer awareness, interest and sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Greeted customers entering store and promoted sales or special programs.
Answered questions about store policies and concerns to support positive customer experiences.

Mancusos Restaurants Inc. - HostessWhite Settlement , Tx 02/2018 - 06/2018

Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Informed servers of newly seated parties for speedy service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Checked and restocked server areas and organized and got change for front counter.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.

Skills

Sales expertise
Customer Relations
Customer service
Lead prospecting

Client Service
Systems and software programs
Strategic Planning

Education

06/2019Brewer High SchoolFort Worth, TXHigh School Diploma

Resume Overview

Companies Worked For:

Farmers Insurance - Scott Neill
Lowe's
Banana Republic
Mancusos Restaurants Inc.

School Attended

Brewer High School

Job Titles Held:

Sales Agent Representative
Customer Service Representative
Retail Associate
Hostess

Degrees

High School Diploma

Sales Agent Representative Resume Example

Resume Score: 80%

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