Experienced sales representative proficient in customer service and management offering 3 years of related experience working directly with customers to demonstrate products and close sales. Tenacious in pursuing new customers with good networking and marketing. Strategic planner and organized multitasker with strong verbal and written communication skills.
Skills
Post-sales support
On-site product demonstrations
Territory sales
Product management and pricing
Relationship selling
Product and service knowledge
Sales closing
Promotional planning
Product merchandising and distribution
Strategy development
Sales development
Personnel training
Account management
Product merchandising
Experience
Sales Agent Representative, 07/2020 - Current Kendra Scott – Los Angeles, CA,
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Monitored customer order process and addressed customer issues.
Introduced customers to new offerings and updated accounts.
Attended a 1-month computer and qualification training to learn question-based selling techniques.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
Prepared and processed contracts and order forms for new and existing customers.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieve customer objectives.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
Retail Assistant Manager, 05/2017 - 07/2019 Pala Band Of Mission Indians – Pala, CA,
Positively impacted product relevance through careful distribution, merchandising and display techniques.
Enhanced sales by implementing merchandising and promotional improvements.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Organized and updated schedules to optimize coverage for expected customer demands.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Staged merchandise and stocked sales floor to stimulate impulse sales.
Improved profitability by executing daily, weekly, and monthly floor plan changes.
Used empathy and persuasive negotiation skills to deliver positive customer experience.
Monitored various financial functions including inventory, cash and payroll processes to keep location running smoothly.
Recruited and effectively guided new employees to reach team goals and initiate growth objectives.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Contributed to positive store appearance through regular folding and organizing of racks.
Recreational Leader, 05/2017 - 09/2017 City Of Albuquerque – City, STATE,
Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Maintained facilities, grounds and equipment to ensure community safety and attract attention.
Helped participants enjoy activities while ensuring adherence to protocol.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
Set up decorations, equipment and food service stands for various entertainment activities.
Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
Remained cognizant of camper dietary restrictions and allergies, confirming proper snacks and meals were distributed to each camper.
Protected safety of every person enjoying recreational activities at the schools by enforcing disciplined and consistent policies.
Education and Training
High School Diploma: , Expected in 05/2017 - Cottonwood Classical Prep. - Albuquerque, NM, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
