close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Sales Agent
Please provide a type of job or location to search!
SEARCH

Sales Agent Resume Example

Love this resume?Build Your Own Now
KV
SALES AGENT
Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assist with any need. Advanced knowledge of auto, home, recreational vehicles, manufactured/mobile home products.

Accomplished Sales Agent with extensive experience meeting aggressive sales goals. Skilled at building lasting relationships with customers and internal suppliers.

Driven sales professional skilled and organized at providing top-notch customer service, managing cash, and processing orders. Adept at engaging with clients and capturing attention in various product offerings.

Personable professional consistently praised by management for exceeding annual sales. Available 40+ hours per week, including weekends and evenings. Accustomed to identifying customer needs and upselling to higher value products. Composed and articulate individual with expert-level product knowledge.

Driven Sales Agent with experience establishing and expanding market presence and maximizing growth.

Talented Sales Agent with experience convincing, persuading, and closing deals.

Skills
  • Leads generation
  • Team building
  • Sales strategies
  • Detecting customers
  • Client relations
  • Networking
  • Proposal development
  • Customer assistance
  • Client relationship management
  • Business acumen
  • Contract negotiation
  • Bilingual/Spanish
Experience
Aaa Of Southern California | Highland , CASales Agent11/2019 - Current
  • Answered incoming telephone calls providing information about products, coverage, policies and discounts.
  • Provided every customer with professional and polite support for sales and service needs.
  • Prepared and updated client records.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Negotiated and secured contracts with key clients.
  • Provided outstanding customer service to 50-100 customers daily, increasing customer service feedback scores 98%.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Identified new business through leads providers.
  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Educated customers on product and service offerings.
Apex Systems | Chatsworth , CACustomer Service Representative06/2018 - 11/2019
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Reviewed account and service histories to identify trends and issues.
  • Worked with managers to develop service improvement initiatives.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Provided quick turnaround time when customers called with questions, usually within the hour.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
Aaa Of Southern California | Huntington Beach , CASales Agent 06/2013 - 05/2018
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Created and finalized quotes to complete deals between company, vendors and customers.
  • Cultivated relationships with outside carriers, prospects and buyers to drive profit opportunities.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
  • Educated customers on product and service offerings.
  • Generated more than 30-50 leads per week and pursued opportunities to set up appointments and convert prospects into new customers.
Sav-On Insurance | City , STATESales Producer/Manager05/2008 - 11/2012
  • Executed new training initiative to improve skills and develop leaders from within.
  • Managed day-to-day operations, including supervision and assignment delegation for a 3-member team.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Coached new team members on job tasks and performance strategies.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Greeted incoming customers to provide immediate, friendly and knowledgeable support.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
  • Processed customer account changes.
  • Documented conversations with customers to track requests, problems and solutions.
Education and Training
Tacoma Community College | City, StateGED06/2004
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

91Good
Resume Strength
  • Word choice

Resume Overview

School Attended

  • Tacoma Community College

Job Titles Held:

  • Sales Agent
  • Customer Service Representative
  • Sales Producer/Manager

Degrees

  • GED

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Inbound-Vacation-Sales-Agent-resume-sample

Inbound Vacation Sales Agent

Faurecia Interior Systems

Charleston , SC

Licensed-Insurance-Sales-Agent-resume-sample

Licensed Insurance Sales Agent

Assurant

Niceville , FL

Real-Estate-Sales-Agent-resume-sample

Real Estate Sales Agent

Nexthome 180° Realty

Warner Robins , GA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.