Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Positive and highly motivated individual who understands that achievement comes when preparation and hard work intersect. Leads by helping others understand that team success ultimately leads to personal success, not the other way around. Views all feedback as an opportunity to grow as an individual and colleague. Seasoned sales representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

  • Operational Efficiency
  • Client Needs Assessment
  • Customer Service and Assistance
  • Product and Service Knowledge
  • Continuous Improvement Strategies
  • Quotas and Goals
  • Technological Knowledge (Microsoft, Typing, etc.)
  • Excellent People Skills
  • Cash Control
  • Inventory Control Processes
  • Sales Expertise
  • Complex Problem-Solving
Work History
Sales Agent, 04/2021 - Current
Capital Vacations Kennebunk, ME,
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Explained features and advantages of personal property protection insurance to promote sales.
  • Handled administrative aspects of sales by completing customer contracts and accepting and processing payments.
  • Licensed to sell auto/personal property insurance in 38 states countrywide.
Area Director & Multi-store Manager, 07/2006 - 04/2021
First Federal Savings Bank Meridian, ID,
  • Oversaw multiple locations, ensuring great customer experiences for every guest
  • Led management team of successful stores to exceed sales expectations and customer service standards
  • Helped create/maintain incentive programs to motivate individuals and to maximize profit for the company.
  • Used success to create opportunities and spur growth for myself and other leaders in the business.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals on consistent basis.
  • Maintained clean and well-organized production areas to ensure product safety and compliance with county health standards on a month-to-month basis.
  • Tracked hours and inventory usage, and prepared associated reports on a daily/weekly/monthly basis.
  • Processed orders and issued documentation.
  • Planned sequence of operations and established schedules according to labor cost goals, while not sacrificing customer service standards.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Assisted in recruiting and hiring team members. Trained new employees on proper protocols and customer service standards.
Personal banker, 12/2004 - 07/2006
U.S. Bank City, STATE,
  • Proudly assisted customers in managing their accounts and finances
  • Advised customers on banking services for their needs
  • Helped resolve issues with banking services and accounts.
  • Presented financial products and services to existing and prospective customers
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Expanded client base by promoting new financial products.
  • Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
  • Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
  • Presented new and additional products and services to existing customers.
  • Answered customer questions and explained available services such as deposit accounts, bonds and securities.
  • Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
: Communications, Expected in

Developed a critical awareness of how effective communications contribute positively to personal interactions,
business relationships and the mass dissemination of information through media outlets.

Acquired analytical skills and functional proficiency in comprehending, interpreting, writing, and speaking, allowing critical thinking and effective problem solving in contemporary society.

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School Attended


Job Titles Held:

  • Sales Agent
  • Area Director & Multi-store Manager
  • Personal banker


  • Some College (No Degree)

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