Results-oriented Sales Professional who excels at uncovering customer needs, finding
solutions, handling objections to close sales. Top performer with consistent track record of meeting and exceeding goals.
Experienced sales and customer service
Microsoft Office, Word, Excel
Expertise in managing workloads independently
Excellent work ethic, dependability
Creative problem solver
Strong client relations
Training development aptitude
Sales Advisor, 10/2015
to 05/2016 24 Hour Fitness – Upland,
Exceed in closing sales above 85%,#1 sales team member in district 102, collect leads and gain referrals.
Marketing events, outside promotions to include weekends, holidays, monthly close outs.
Processed cash and credit payments rapidly and accurately to close sale, process point of sale ad on's,#1 sales team personal training advisor.
Documented all customer inquiries, comments thoroughly and quickly, book appointment within a day,60-100 daily calls.
Group Fitness Instructor, 01/2011
to Current Pomona College, Cal Poly Pomona University – Pomona,
Influence and motivate over students to achieve fitness performance goals resulting in the highest participant attendance record for the last 5 years.
Coordinated between department and participants thoroughly and professionally in a timely manner, attend meetings, events, weekends and special performances.
Accurately keep up to date with certifications, national techniques and trends.
Proficiency holding to federal, state, local, university standards.
Explained exercise modifications and contraindicated movements to participants with a history of injury.
to 06/2009 Upland Christian Schools – Upland,
Prepared daily lesson plans for activities.
Administered and graded tests and assignments to evaluate students' progress.
Integrated technology into the classroom as an instructional tool, such as the Smartboard.
Planned and supervised class projects, field trips and visits by guest speakers.
Prepared instruction materials including copying, construction of bulletin boards, grading work and setting up work areas.
Outside Sales Agent, 05/1987
to 05/2002 Escape Travel – Upland,
Sold domestic and international air travel packages, cruises, to individual clients as well as corporations demanding that high level of customer service attention.
Worked night and weekend shifts during holiday season, securing high monthly gross sales.
Recommended new products or services to customers, resulting in 80% add-on business.
Greeted customers in a timely fashion, while quickly determining their needs preparing documents and resolving concerns.
Bachelor of Science: Hospitality Recreation Management,
Brigham Young University Graduate - Provo,