Sales Advisor resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized, successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Team oriented focus with determination to exceed goals while bringing others up and having fun.
Skills
Upselling strategies
Customer service experience
Sales background
Product demonstrations
Post-sales support
Relationship selling
Product and service knowledge
On-site product demonstrations
Sales closing
Personnel training
Business development
Sales development
Experience
Sales Advisor, 10/2019 to Current Penske Automotive Group – San Jose, CA,
Outlined product features and answered questions about delivery policies, service standards and other areas of interest.
Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
Set up appointments and maintained organized calendar.
Answered requests and concerns with friendly and knowledgeable service.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Created sales and revenue-generating opportunities in new markets to improve bottom line.
Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
Pursued over new accounts through lead generation, cold calling and advertising referrals.
Improved overall customer purchasing experiences to promote steady revenue.
Monitored customer order process and addressed customer issues.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Worked with production teams to assess, update and optimize delivery dates for customers.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Contacted new and existing customers to outline benefits of products.
Sushi Chef /Closing Shift Manager, 07/2019 to 10/2019 Lakeshirts, Inc – Detroit Lakes, MN,
Maintained consistent daily operations by establishing procedures and monitoring team performance.
Oversaw team of 15 associates who handled food and delivered customer satisfaction
Identified client business and operational needs and introduced services to provide solutions.
Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
Sales Associate, 12/2018 to 06/2019 Zumiez – City, STATE,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Helped average of 40 customers per day by responding to inquiries and locating products.
Worked with fellow sales team members to achieve group targets.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Built and maintained relationships with peers and upper management to drive team success.
Dishwasher /Line Cook /Sushi Chef, 03/2017 to 01/2019 Kahunas Mongolian Bbq – City, STATE,
Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
Grilled and deep fried various foods from meats to potatoes.
Operated fryers and grills according to instructions to maintain safety and food quality.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Precooked garnishes for later use to top off fresh dishes.
Created nutritious, visually appealing, innovative and properly prepared and flavored food.
Kept stations stocked and ready for use to maximize productivity.
Washed and peeled ingredients to prepare for different meals and recipes
Education and Training
High School Diploma: , Expected in 06/2019 Central Valley High School - Redding, CA GPA:
Honor Roll : 7/8 possible semesters
Ranked in Top 2% of class
3.8 cumulative GPA
4.2 weighted GPA
: Business, Expected in Shasta College - Redding, CA GPA:
: Economics / Government , Expected in Shasta College - Redding, CA GPA:
Accomplishments
Awarded “MVP” for stellar performance and team motivation.
Exceeded sales goals by an average of 30% in 2020
Promoted to full time due to ISP production and lead generation which achieved district recognition.
Developed relationships with hundreds of new clients and typically exceeded sales goals by 25-40%
Promoted from seasonal to full time, in less than 12-months
Consistently maintained high customer satisfaction ratings.
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