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Sales Advisor Resume Example

Resume Score: 80%

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JG
SALES ADVISOR
Professional Summary

Productive Sales Advisor eager to exceed sales objectives by providing top-notch support to all customers. Veteran sales leader offering three years of experience with diverse products and services. Friendly Sales Advisor knowledgeable about every day products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over three years in service. Results-oriented Sales Advisor driven to maximize revenue by building loyalty and brand engagement with customers at all levels. High-energy, talented salesperson with three years of sales experience. Seasoned Sales Advisor completes updates to merchandise, handle money and maintain schedules while providing exceptional service and increasing revenue. Bringing three years of experience, including top performer and people skills. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Ambitious sales advisor with three years of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures.

Work History
Office Depot - Sales AdvisorSan Antonio, TX10/2019 - Current
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Responded to in-person and telephone requests for information about company offerings.
  • Demonstrated features, answered questions and offered solutions.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated products and specific features at customer locations and special events.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Achieved daily sales goals of $9000 and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Used consultative sales approach to understand and meet customer needs.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Quoted prices, listed terms and included warranty information in customer estimates.
Urban Air - Customer Service RepresentativeSan Antonio, TX05/2019 - 08/2019
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Educated customers on promotions to enhance sales.
Bandera Bowling Center - Customer Service AssociateSan Antonio, TX09/2017 - 05/2019
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Recommended items to customers based on specific needs and explained features and benefits.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Assisted with price verifications and implemented adjustments for discounts or promotions.
  • Executed multiple projects efficiently, including service and tournaments.
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
  • Educated customers on promotions to enhance sales.
  • Greeted customers entering store and promoted sales or special programs.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Advocated for customers and reported on observed areas for product or service improvement.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Delivered superior client services, fostering strong rapport, retention and satisfaction.
  • Processed purchases and handled payment transactions using POS system.
  • Informed customers about special promotions and provided detailed information for various products.
  • Skilled using cash register including processing sales discounts and refunds.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
Skills
  • Product demonstrations
  • Upselling strategies
  • Sales experience
  • Promotional understanding
  • Merchandising
  • Service Agreements
  • Merchandising expertise
  • Order processing
  • Customer Relations
  • Product promotions
  • Project Organization
Education
Oklahoma Christian UniversityEdmond, OKSome College (No Degree): Psychology
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Office Depot
  • Urban Air
  • Bandera Bowling Center

School Attended

  • Oklahoma Christian University

Job Titles Held:

  • Sales Advisor
  • Customer Service Representative
  • Customer Service Associate

Degrees

  • Some College (No Degree) : Psychology

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