As an entrepreneur with vast experience in retail, my aim is to help promote sales for your company. Willing to work various shifts and to travel long distances for work or business. With experience in sales, it is my priority to be a major asset to your company. Moving along with my career has been a journey which has lead me to your company. Accomplished Computer Technician with a rapidly increasing range of industry experience looking to bring strong instincts and a proven record of procedural compliance, process management and strong operational skills to a rapidly growing company.
Microsoft Word Excel, Power Point Windows certified Layout and design Mobile application development Networked applications Web application design E-Learning application |
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Consistently received a 100% rate of customer satisfaction.
Automated repeatable tasks where possible to increase efficiency.
Process Improvement
Research
Research
Scheduling
Data Organization
Multitasking
Administration
Customer Service
Data Preparation
Medical Records
Patient Assistance
Administration
Reporting
Training
Payroll Assistance
Planning
Reporting
Employee Management
Calendaring
Scheduling
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Design and implemented customer satisfaction metrics.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Determined staff promotions and demotions, and terminated employees when necessary.
Completed a series of training sessions to advance from Assistant Manager to Store Manager.
Fulfilled customer shipping needs using UPS and USPS methods.
Completed weekly schedules according to payroll policies.
Trained all new managers on store procedures and policies.
Maintained daily record of all transactions.
Wrote order supply requests to replenish merchandise.
Trained staff to deliver outstanding customer service.
Analyzed marketing information and translated it into strategic plans.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Worked closely with the district manager to formulate and build the store brand.
Contributed to merchandising ideas at team sale meetings.
Maintained a 3.922 GPA
Member of [Club Name] Club
Member of NSCS Club
Recipient of National Scholastic of Collegiate Scholars Scholarship
Coursework in Printing Management, Graphic Design and Communications
Training in print operations
Minor in Computer Science
Member of Honor Society Club
Deans List Academic Achievement Award
Advanced coursework in Computer Science
Student government representative
Marketing and Advertising coursework
Communications, English and Journalism coursework
Coursework in Public Relations
Coursework in Pharmaceutical Sciences and Pharmacogenomics
Coursework in Pharmacy Technology, Pharmacology and Pharmacy Law
Coursework in Pharmaceutical Medicine
Deans List Academic Achievement Award
Maintained a 3.25 GPA
Medical Transcription course
Member of Everest College Pharmacy Technician Student Club
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