Sales Advisor Resume Example

As an entrepreneur with vast experience in retail, my aim is to help promote sales for your company. Willing to work various shifts and to travel long distances for work or business. With experience in sales, it is my priority to be a major asset to your company. Moving along with my career has been a journey which has lead me to your company. Accomplished Computer Technician with a rapidly increasing range of industry experience looking to bring strong instincts and a proven record of procedural compliance, process management and strong operational skills to a rapidly growing company.

Consistently received a 100% rate of customer satisfaction.

Automated repeatable tasks where possible to increase efficiency.

Process Improvement 

• Oversaw implementation of new phone system which resulted in more cost-effective service.

Research 

• Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.

Research 

• Investigated and analyzed client complaints to identify and resolve issues.

Scheduling 

• Managed daily schedules and sales leads for all Sr. and Jr. Loan Officers.

Data Organization 

• Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Multitasking 

• Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration 

• Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Customer Service 

• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Data Preparation 

• Prepared medical records packets for insurance reviews of procedures and fees/services justification.

Medical Records 

• Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.

Patient Assistance 

• Assisted patients with application for Medi-cal, Medicare and initial appeals for payments.

Administration 

• Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Reporting 

• Maintained status reports to provide management with updated information for client projects.

Training 

• Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Payroll Assistance 

• Assisted with payroll preparation and entered data into cumulative payroll document.

Planning 

• Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees.
• Ensured staff was equipped with all necessary supplies and collateral for long distance travel.

Reporting

• Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity by 10%.

Employee Management 

• Liaised with HR department to establish employee benefits, training, payroll and termination procedures.

Calendaring 

• Planned all meetings and travel for CEO.

Scheduling 

• Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

• Customer Service Institute of America
• National Association of Sales Professionals
• Sales and Marketing Professional Association
• National Customer Service Association

• Admission into ITAM program at Central Washington University.
• Admission into the National Society of Collegiate Scholars or NSCS.
• Admission into Honorsociety.org as an honorary scholar.
• Completion of ITAM program at CWU with a 3.922 grade point average.

• Cash handling
• Shipping and receiving
• Professional and friendly
• Careful and active listener
• Strong public speaker
• Multi-tasking,
• Interpersonal Skills
• Dependable
• Microsoft Excel, Power Point, Windows, Word, SQL, Database, Visio, Access, Office, Adobe.

• Admission into ITAM program at Central Washington University.
• Admission into the National Society of Collegiate Scholars or NSCS.
• Admission into Honorsociety.org as an honorary scholar.
• Completion of ITAM program at CWU with a 3.922 grade point average.