Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
An enthusiastic self-starter with strong organizational and communication skills. Possess clerical and computer skills as well as train others to become knowledgeable and capable to perform daily duties.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Skills
Instructor for numerous Sailors on variety of subjects
Safe handling of explosives
Operation of radios and other electronic equipment
Effective manager and team player
Administrative skills
Good communication skills
Organizational ability
Effective time management
Attention to detail
Typing
Scheduling
Cash Handling
Cross-Selling
Product Knowledge
Insurance Knowledge
Key Performance Indicators (KPIs)
Issuing Receipts
Sales
Customer service experience
Work History
Sales Advisor, 12/2020 - Current Power Promotions – Cleveland, OH,
Listened to customer details and offered matching solutions to meet wide range of requirements.
Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Developed and delivered engaging sales presentations to convey product benefits.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Proactively managed client correspondence and recorded all tracking and communications.
Identified client needs, built relationships and overcame objections to drive sales.
Completed customer contracts and warranties as part of administrative aspects of sales.
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Created and executed reorganization plan, training and development programs and implemented process improvements.
Built strong rapport with clients by understanding needs and clearly explaining products.
Worked with Tech Services and Copy/Print teams to assess, update and optimize delivery dates for customers.
Exceeded monthly sales goals by 99.4% through successful member sign ups and insurance sales.
Site Supervisor, 02/2020 - 11/2020 City Of Litchfield Park, Az – Litchfield Park, AZ,
Evaluated team member strengths and assigned tasks based upon expertise and background.
Maintained zero site accidents and lost work days for nine months.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
Directed projects according to schedule and quality demands.
Implemented onsite safety protocols and procedures and properly trained all team members on prevention measures, effectively reducing injuries 95%
Formal Schoolhouse/Weapons Instructor, 12/2009 - 08/2019 United States Navy, USN – City, STATE,
Keep record and reports -Conduct training on basic marksmanship training for sea duty and shore duty assignments -Enforce firearm safety guidance.
Improved procedures to enhance efficiency of operations by developing automated accountability format for all sensitive items.
Instructed and evaluated students in performing preventive weapons maintenance and pre-marksmanship.
Organized training schedules at base camp to assess soldiers' level of fitness and taught new tactics for self-protection, ammunition handling and use of new communication devices.
Led Weapons Department, as Master Training Specialist coordinator to 80% qualifications to support training various aspect of submarine tactics.
Weapon System Operator/technician, 08/2005 - 01/2009 United States Navy, USN – City, STATE,
Verified documentation and work order requirements.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Performed maintenance tasks and adjustments to preserve production efficiency.
Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance.
Supported management decision-making by compiling operational and production data into daily logs.
Monitored daily operations and made adjustments to production line where necessary.
Installed three prototype machinery and 19 subsystem equipment along with new and replacement parts, to support nation security missions.
Education
High School Diploma: , Expected in 05/2003 - Sicily Island High School - Sicily Island, LA, GPA:
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
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