Friendly, efficient and devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Outgoing Engagement Specialist experienced in using multimedia tools to drive brand awareness. Improved sales metrics through continuous assessment of satisfaction levels. Drafted newsletters and press releases to promote corporate marketing strategies. Goal-oriented, well-versed in corporate communication, sales support and branding. Exceptional writing, editing and interpersonal skills with internal and external audiences. Deadline-driven, tenacious and successful at thriving in high-pressure environments.
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