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route sales representative resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Energetic Restaurant General Manager with 5 years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Saved 10% through exceptional budget management.

Skills
  • Optimizing Profitability
  • Staffing and Sales Reporting
  • Labor and Overhead Cost Estimation
  • Strategic Forecasting
  • Food Safety and Sanitation
  • Certified ServSafe Proctor
  • Training and Development
  • Corrective Actions
  • Aloha POS
  • Micro's POS
  • Restaurant 365
  • ADP Workforce
Education
North Sevier High School Salina, UT, Expected in 05/2017 ā€“ ā€“ High School Diploma : - GPA :
Work History
Cava - Route Sales Representative
Cambridge, MA, 05/2021 - Current
    • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
    • Maintained positive relationships with over 120 customer accounts on a weekly basis.
    • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
    • Immediately addressed problems with customers to promote speedy resolution.
    • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
    • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
    • Navigated 500 miles every week in 27 foot straight truck to deliver clean linen and uniforms to customers.
Cushman & Wakefield Inc - Restaurant Operating Partner
Perris, CA, 04/2019 - 05/2021
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Raised sales by over 30% and raised restaurant profit by over 50%.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Carefully interviewed, selected, trained and supervised staff.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Temporarily supervised 4 locations to enforce high-quality standards of operation.
  • Became Regional Training Manager to oversee Utah Market, in addition to hiring and training new Assistant Mangers as well as General Managers.
Rock Bottom Restaurant & Brewery - General Manager
Minneapolis, MN, 09/2018 - 04/2019
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Increased sales by 20% by carefully interviewed, selecting, training and supervising staff by continuously couching standard operating procedures.
Ruby Sunshine - Restaurant Manager
Knoxville, TN, 01/2016 - 09/2018
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained and supervised staff.
Denny's - Server
City, STATE, 10/2012 - 11/2015
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Skills
  • Optimizing Profitability
  • Staffing and Sales Reporting
  • Labor and Overhead Cost Estimation
  • Strategic Forecasting
  • Food Safety and Sanitation
  • Certified ServSafe Proctor
  • Training and Development
  • Corrective Actions
  • Aloha POS
  • Micro's POS
  • Restaurant 365
  • ADP Workforce
Work History
Aramark Uniform Services - Route Sales Representative
Salt Lake City, UT 05/2021 - Current
    • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
    • Maintained positive relationships with over 120 customer accounts on a weekly basis.
    • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
    • Immediately addressed problems with customers to promote speedy resolution.
    • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
    • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
    • Navigated 500 miles every week in 27 foot straight truck to deliver clean linen and uniforms to customers.
Freddy's Frozen Custard & Steakburgers - Restaurant Operating Partner
Draper, UT 04/2019 - 05/2021
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Raised sales by over 30% and raised restaurant profit by over 50%.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Carefully interviewed, selected, trained and supervised staff.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Temporarily supervised 4 locations to enforce high-quality standards of operation.
  • Became Regional Training Manager to oversee Utah Market, in addition to hiring and training new Assistant Mangers as well as General Managers.
NPC International Wendy's - General Manager
Millcreek, UT 09/2018 - 04/2019
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Increased sales by 20% by carefully interviewed, selecting, training and supervising staff by continuously couching standard operating procedures.
Denny's | QK, Inc - Restaurant Manager
Salt Lake City, UT 01/2016 - 09/2018
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained and supervised staff.
Denny's - Server
Salina, UT 10/2012 - 11/2015
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

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Resume Overview

School Attended

  • North Sevier High School

Job Titles Held:

  • Route Sales Representative
  • Restaurant Operating Partner
  • General Manager
  • Restaurant Manager
  • Server

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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