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Route Sales Representative Resume Example

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ROUTE SALES REPRESENTATIVE
Professional Summary

Determined and reliable [Type] leader bringing top-notch customer service skills. Proficient in selling [Product or Service] to type customers and adept at maintaining deep connections to drive growth. Offering [Number]-year career in [Industry], superior work ethic and courteous demeanor.

Skills
  • Merchandise sales
  • Business transactions
  • Product presentation
  • Team support
  • Customer service
  • Time management
  • Account development
  • Safe and efficient driving
  • Route deliveries
  • Lifting and sorting
  • Logistics
  • Box lifting
  • Forklift operations
  • Loading and unloading
  • Warehouse management systems
  • Labeling and boxing
  • Shipping and receiving
  • Warehouse environment safety
  • Inventory management
  • Data entry
  • Staff supervision
  • Quality assurance
  • Recordkeeping
  • Operational improvement
  • Computer proficient
  • Order fulfillment
  • Credit card processing
  • Warehousing functions
  • Good listening skills
  • Money handling abilities
  • Shipping procedures understanding
  • MS Office proficiency
  • Receiving support
  • Multi-line phone talent
  • Retail store support
  • Stock management
  • Quick learner
  • Creative problem solving
  • Account management
  • Customer service skills
  • Invoicing oversight
  • Paperwork preparation
  • Price quoting
  • Billing management
  • MS Office
  • Training
  • Team building
Work History
Route Sales Representative | 07/2012 to Current
Hawaii Coffee Connection - Kealakekua , Hawaii
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Maintained positive relationships with customers through [Type of Skill] and [Type of Skill].
  • Represented wide range of products, including [Product], [Product], and [Product].
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Documented sales by recording order information in [Software].
  • Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
  • Stayed in open communication with existing customers to offer immediate access to new products.
  • Explained [Number][Product or Service] options by giving details about pricing and choices with customers.
  • Drove more than [Number] miles per day to serve as many as [Number] customers per month across [Location].
  • Navigated [Number] miles every [Timeframe] in [Type] vehicle to deliver [Product or Service] to customers.
Shipping and Receiving Lead | 07/2010 to 07/2013
Target - Kailua-Kona, HI
  • Loaded, unloaded and sorted cargo as part of accurate and efficient [Timeframe] shipments.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Kept warehouse clean and organized to maximize team efficiency and productivity.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Surrounded items in cling film, padded blankets and tape to protect from damage.
  • Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
  • Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility.
  • Removed debris and hazardous materials from [Type] area to avoid contaminating [Type] and [Type] items.
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents.
  • Safely transported [Type] and [Type] items using [Type] equipment avoiding accidents and mishaps.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Kept storage areas organized, clean and secure to fully protect company assets.
Freight Forward Agent | 02/2005 to 02/2008
Kona Trans - Kailua-Kona, HI
  • Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
  • Developed and deepened successful partnerships with representatives of diverse shipping companies.
  • Stayed on top of shipment locations and current status to update offices and customers.
  • Maintained open communication with global locations to facilitate smooth collaboration.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Customer Service Representative | 02/2002 to 02/2004
Kona Grill - Kailua-Kona, HI
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with up to [Number] calls in queue per minute.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Recommended [Product or Service] to customers, thoroughly explaining details.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
Education
Konawaena High School - Kealakekua, HI | Diploma
Hawaii Community College - Hilo, HICulinary Arts
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Resume Overview

Companies Worked For:

  • Hawaii Coffee Connection
  • Target
  • Kona Trans
  • Kona Grill

School Attended

  • Konawaena High School
  • Hawaii Community College

Job Titles Held:

  • Route Sales Representative
  • Shipping and Receiving Lead
  • Freight Forward Agent
  • Customer Service Representative

Degrees

  • Konawaena High School - Kealakekua , HI | Diploma
    Hawaii Community College - Hilo , HI

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