Focused and committed Driver with background of delivering and promoting package delivery for global logistics organizations. First-class team member with strong sales and delivery performance. Safe, cautious and observant at all times to avoid accidents or incidents.
Skills
Order Picking and Processing
Logging Paperwork
GPS and Route Planning
Commercial Material Transportation
Repair
Forklift Operation
Post-Trip Inspections
Extensive Mechanical Knowledge
Commercial driving
Database Management
Shipping and packaging
T Endorsed CDL
Vehicle inspections
Safety and compliance
Equipment monitoring
Account development
Materials transport
Route planning
Creating flight routes
Class CDL driver's license
Driver correspondence
Route dispatch
Route Management
Work History
Route Driver Collections, 02/2017 to Current Virtua Health, Inc. – Moorestown, NJ,
Maintains accurate driving logs, daily paperwork, and prepares vehicle performance documentation.
Collects permit parking payments successfully from secured boxes of 37 SEPTA Regional Rail stations, and issues parking violations for illegally parked vehicles at the station.
Logged mileage, stops, orders and carton counts for each route.
Inspected and loaded delivery trucks and picked up customer returns.
Collected unsold newspapers to return to distribution center at end of shift.
Increased delivery efficiency by 100% by instituting new driver safety, licensure, and training programs.
Delivered products for Septa on cross-country routes using freight trucks.
Planned daily rounds to determine most efficient way to distribute newspapers.
Communicated regularly with supervisor for delivery route details and changes.
Handled customer concerns and issues effectively by action.
Processed payments, made change and provided receipts.
Maintained records of expenses with Software, including mileage, oil, gas and expenses for reimbursements.
Received, counted and inspected inventory for delivery.
Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
Decreased customer dissatisfaction 100% by providing on-time or ahead of schedule delivery.
Documented sales by recording order information in software.
Environmental Services Worker, 12/2016 to Current Amentum – Tracy, CA,
Oversees the detailed day-to-day cleanliness of building and classrooms to ensure a safe and healthy environment for staff and students while adhering to safety guidelines.
Generates reports regarding damage of property, maintenance concerns, and safety hazards.
Follows procedures for handling and disposal of general/infectious waste as needed.
Maintains open, effective communication and interaction with students and staff.
Upholds confidentiality in compliance with state and program policies and procedures.
Coordinates lot sweeping, landscaping, and snow removal services.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Packaged and transported solid, biohazard and pharmaceutical wastes to proper receptacles to decrease hazards to medical staff, patients and families.
Restocked room supplies such as facial tissues for personal touch with every job.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Practiced established infection control methods to reduce risks to patients, families and medical staff.
Removed waste paper and other trash from premises to designated area.
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
Kept building entryway glass clean and polished for professional presentation.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Documented and reported all necessary facility and building repairs observed.
Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
Stripped and refinished hard surface floors to maintain quality condition and appearance.
Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
Worked on cleaning team to service hotels, offices and other commercial buildings.
Disposed of trash and recyclables each day to avoid waste buildup.
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Verified cleanliness and organization of storage areas and carts.
Operated power equipment tools such as backpack vacuums and floor sweepers.
Shuttle Bus Driver, 03/2016 to 12/2016 AVIS BUDGET – City, STATE,
Established an excellent rapport with customers.
Provided safe point to point transportation.
Monitored and maintained vehicle supplies and safety equipment.
Trained new employees in policy and procedures.
Drove bus to safely transport passengers over scheduled routes and authorized stops.
Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
Monitored students and other passengers during transit to encourage safe transport.
Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
Maintained clean and neat shuttle for passenger comfort.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Transported hazardous materials and oversized shipments without incident.
Provided information about area attractions and facility amenities.
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Conducted efficient cargo transfers to maintain route schedules.
Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety
Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations
GUEST SERVICE REPRESENTATIVE/HOUSE KEEPING, 12/2014 to 06/2016 THE WESTIN HOTEL – City, STATE,
Processed guests’ payments, and verified and adjusted billing.
Recorded and forwarded guests’ comments and complaints to the General Manager.
Cleaned and maintained common area within the hotel.
Registered guests and issued room keys, as well as relayed pertinent information, such as hotel policies, to guests.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Delivered above-and-beyond service to guests, including making outside venue reservations and setting up tours.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Took reservations over phone and through email, recording guest information in computer system and verifying details.
Assisted guests by furnishing information and directions to various areas of property including casino, gift shop and dining areas.
Collaborated with team members to handle guest requirements from check-in through check-out.
Educated guests on hotel security features and instructed on important information regarding safety processes and procedures.
Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
Collected room deposits, fees and payments.
Contacted housekeeping staff and maintenance department immediately to resilve guest room issues.
Protected guest valuables with main safe or in individual boxes to maximize security.
Entered customer data into room system and updated information whenever patrons changed rooms.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Planned coverage needs and organized services to support incoming special events.
Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
Kept accounts in balance and ran daily reports to verify totals.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Promoted local entertainment and sporting events and offered details to assist patrons.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
Education
Business Operations Diploma: , Expected in 06/2000 Fairton High School - Philadelphia, PA, GPA:
Affiliations
Conflict Management, February 2018
Infection Control; HIV (Basic); and Tuberculosis: The Basics, February 2018
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