Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Focused and committed Driver with background of delivering and promoting package delivery for global logistics organizations. First-class team member with strong sales and delivery performance. Safe, cautious and observant at all times to avoid accidents or incidents.

Skills
  • Order Picking and Processing
  • Logging Paperwork
  • GPS and Route Planning
  • Commercial Material Transportation
  • Repair
  • Forklift Operation
  • Post-Trip Inspections
  • Extensive Mechanical Knowledge
  • Commercial driving
  • Database Management
  • Shipping and packaging
  • T Endorsed CDL
  • Vehicle inspections
  • Safety and compliance
  • Equipment monitoring
  • Account development
  • Materials transport
  • Route planning
  • Creating flight routes
  • Class CDL driver's license
  • Driver correspondence
  • Route dispatch
  • Route Management
Work History
Route Driver Collections, 02/2017 to Current
Virtua Health, Inc.Moorestown, NJ,
  • Maintains accurate driving logs, daily paperwork, and prepares vehicle performance documentation.
  • Collects permit parking payments successfully from secured boxes of 37 SEPTA Regional Rail stations, and issues parking violations for illegally parked vehicles at the station.
  • Logged mileage, stops, orders and carton counts for each route.
  • Inspected and loaded delivery trucks and picked up customer returns.
  • Collected unsold newspapers to return to distribution center at end of shift.
  • Increased delivery efficiency by 100% by instituting new driver safety, licensure, and training programs.
  • Delivered products for Septa on cross-country routes using freight trucks.
  • Planned daily rounds to determine most efficient way to distribute newspapers.
  • Communicated regularly with supervisor for delivery route details and changes.
  • Handled customer concerns and issues effectively by action.
  • Processed payments, made change and provided receipts.
  • Maintained records of expenses with Software, including mileage, oil, gas and expenses for reimbursements.
  • Received, counted and inspected inventory for delivery.
  • Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
  • Decreased customer dissatisfaction 100% by providing on-time or ahead of schedule delivery.
  • Documented sales by recording order information in software.
Environmental Services Worker, 12/2016 to Current
AmentumTracy, CA,
  • Oversees the detailed day-to-day cleanliness of building and classrooms to ensure a safe and healthy environment for staff and students while adhering to safety guidelines.
  • Generates reports regarding damage of property, maintenance concerns, and safety hazards.
  • Follows procedures for handling and disposal of general/infectious waste as needed.
  • Maintains open, effective communication and interaction with students and staff.
  • Upholds confidentiality in compliance with state and program policies and procedures.
  • Coordinates lot sweeping, landscaping, and snow removal services.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Packaged and transported solid, biohazard and pharmaceutical wastes to proper receptacles to decrease hazards to medical staff, patients and families.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Practiced established infection control methods to reduce risks to patients, families and medical staff.
  • Removed waste paper and other trash from premises to designated area.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Kept building entryway glass clean and polished for professional presentation.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Documented and reported all necessary facility and building repairs observed.
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Verified cleanliness and organization of storage areas and carts.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
Shuttle Bus Driver, 03/2016 to 12/2016
AVIS BUDGETCity, STATE,
  • Established an excellent rapport with customers.
  • Provided safe point to point transportation.
  • Monitored and maintained vehicle supplies and safety equipment.
  • Trained new employees in policy and procedures.
  • Drove bus to safely transport passengers over scheduled routes and authorized stops.
  • Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Monitored students and other passengers during transit to encourage safe transport.
  • Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
  • Maintained clean and neat shuttle for passenger comfort.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Transported hazardous materials and oversized shipments without incident.
  • Provided information about area attractions and facility amenities.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety
  • Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations
GUEST SERVICE REPRESENTATIVE/HOUSE KEEPING, 12/2014 to 06/2016
THE WESTIN HOTELCity, STATE,
  • Processed guests’ payments, and verified and adjusted billing.
  • Recorded and forwarded guests’ comments and complaints to the General Manager.
  • Cleaned and maintained common area within the hotel.
  • Registered guests and issued room keys, as well as relayed pertinent information, such as hotel policies, to guests.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Delivered above-and-beyond service to guests, including making outside venue reservations and setting up tours.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Assisted guests by furnishing information and directions to various areas of property including casino, gift shop and dining areas.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Educated guests on hotel security features and instructed on important information regarding safety processes and procedures.
  • Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
  • Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
  • Collected room deposits, fees and payments.
  • Contacted housekeeping staff and maintenance department immediately to resilve guest room issues.
  • Protected guest valuables with main safe or in individual boxes to maximize security.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Planned coverage needs and organized services to support incoming special events.
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Promoted local entertainment and sporting events and offered details to assist patrons.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
Education
Business Operations Diploma: , Expected in 06/2000
Fairton High School - Philadelphia, PA,
GPA:
Affiliations
Conflict Management, February 2018 Infection Control; HIV (Basic); and Tuberculosis: The Basics, February 2018

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Resume Overview

School Attended

  • Fairton High School

Job Titles Held:

  • Route Driver Collections
  • Environmental Services Worker
  • Shuttle Bus Driver
  • GUEST SERVICE REPRESENTATIVE/HOUSE KEEPING

Degrees

  • Business Operations Diploma

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