Diligent College Student focused on Communication through Theology and biblical studies and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing pastoral student pursuing flexible part-time employment with evening shift options.
Skills
Written and Verbal Communication
Coaching and Mentoring
Store Opening and Closing
Product Merchandising
Strategic Planning
Delegating Work
Employee Performance Management
Customer Service
Sales Team Leadership
Revenue Growth
Team Building
Attention to Detail
Building Customer Relationships and Loyalty
Product Knowledge
Strong Communication and Interpersonal Skills
Safety and Cleanliness Standards
Ability to Lift up to 150 pounds
Building Customer Loyalty
Engaging with Diverse Customers
Experience
04/2022 to Current
Retail Sales LeadWhite House Black Market – San Antonio, TX,
Managed cash register operations using POS system and processed sales and returns.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Engaged shoppers, providing assistance and information on merchandise and product features.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Exceeded department expectations for productivity and accuracy levels.
Made outbound sales calls to contact prospective leads, using effective communication skills.
Improved profitability and developed pipeline by leveraging multiple marketing channels and sales strategies.
Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
Researched and capitalized on emerging opportunities to build business and expand customer base.
Trained and developed new team members to improve product knowledge and selling abilities.
Led sales team to consistently deliver customer service, generating maximum sales potential.
Promoted positive culture of teamwork and inclusion, increasing employee morale.
Scanned and bagged items and operated cash register to check out store patrons.
Fostered great experience by engaging with guests, utilizing acquired skills and training.
Greeted patrons warmly at store entrance and offered assistance with finding needed items.
Received shipments, signed off on packages and documented incoming items in computer system.
Delivered quality customer service while cultivating client satisfaction and loyalty.
Organized sales floor to keep products and displays presentable and in sellable condition.
01/2022 to 04/2022
Retail Sales AssociateAscena Retail Group – Hulmeville, PA,
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Initiated friendly conversation with customers to determine level of assistance required.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Maintained knowledge of sales and promotions, return policies and security practices.
Exchanged merchandise for customers and accepted returns.
Recommended merchandise to customers based on needs and preferences.
Bagged or packaged purchases and wrapped gifts.
Watched for and recognized security risks and thefts to prevent or handle situations.
Ticketed, arranged and displayed merchandise to promote sales.
Prepared merchandise for purchase or rental.
Maintained records related to sales for store management.
03/2021 to 01/2022
Parks and Recreation WorkerSchwan's Company – Booneville, AR,
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Helped participants enjoy activities while ensuring adherence to protocol.
Enforced rules and regulations of recreational facilities to maintain discipline and safety.
Organized, led and promoted interest in recreational activities.
Met with staff to discuss rules, regulations and work-related problems.
Assessed needs and interests of individuals and groups and planned activities accordingly.
Introduced new arrivals to other participants, explained facility rules and encouraged participation.
Planned, organized, facilitated and promoted diverse recreational programs.
Directed aquatics, gymnastics, or performing arts.
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