Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.

Skills
  • Merchandising and Display
  • Adaptable and Flexible
  • Locating Merchandise
  • Rewards Programs
  • Cash Handling
  • Flexible Hours
  • Sales and Promotions
  • Ability to Lift 40 Pounds
  • Teamwork and Collaboration
  • Stocking and Receiving
  • Item Ticketing and Pricing
Work History
Retail Sales Advisor, 03/2022 - Current
H&M Pensacola, FL,
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Folded and arranged merchandise in attractive displays to drive sales.
Sales Associate, 12/2021 - 04/2022
Mfa Oil Unionville, MO,
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Food Service Team Member, 02/2022 - 02/2022
Cafe Rio Sandy, UT,
  • Received orders from customers and input into order management system.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
  • Prepared food orders to support waitstaff and other team members.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Waitress/Hostess/Busser, 09/2019 - 01/2020
El Ranchero City, STATE,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Prepared specialty desserts for customers for special occasions.
Education
High School Diploma: , Expected in 06/2021
-
Ischool High School - Lewisville, TX
GPA:
  • HOSA Member
  • Ranked in Top 25 % of class
Additional Information

I was apart of Health Occupations Students of America in high school and was CPR certified until it expired in 2020. I do plan on getting my CPR Certificate renewed and am willing to obtain an Child Development Associate Certification.

Languages
English :
:
Negotiated :
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Resume Overview

School Attended

  • Ischool High School

Job Titles Held:

  • Retail Sales Advisor
  • Sales Associate
  • Food Service Team Member
  • Waitress/Hostess/Busser

Degrees

  • High School Diploma

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